Taxiforsure — Amount Debited from Wallet without a ride

Address:

Pune, Maharashtra

Hi - I had booked a cab in pune from Katraj to Balewadi on 1st July at 18:43 - TFS - PP-C23877943 and drive name was Anil Shinde ([protected]-MH-11-AL-9294) for which I had got a message as well, upon calling the driver initially he did not respond to my calls and letter informed me that his cab has broken down and so he would not be able to come for pickup. Subsequently I booked another cab on the app and got a message for Sachin Kale ([protected]) who called up and had come over to pick up. In the emanwhile I get another cab drivers call and message that he too has been aligned for the pickup and he is almost an hour awayfrom my pickup point and was not keen on coming as confirmed by the driver (Bharat Wable-[protected]-MH-14-BA6013). I told him that I have got a cab which is nearby my pickup point. He further said that he will switch on the meter and off it else he would be penalized for declining the drive to which I told him that I am ok with it as long as it does not take any amount from my wallet which he confirmed would not impact me. Within the next 15min I get a message for Rs.69/- being deducted from my wallet which the lazy driver charged me for no service at all. Please ensure that I get the amount back in my wallet