Taxiforsure — Booking Confirmation - TFS-AT-C18754328 | |||
1.Taxi did not show up on 25 May as per Booking Confirmation - TFS-AT-C18754328 2. The SMS on 25 May gave wrong Mobile no of driver( 11 digit number). 3. Called up comany executive at 0500 AM to inform I can not reach caby due to wrong mobile no provided. That's when he told me that orignal taxi not available but alternate cab will reach surely by 5.15 AM. ( your SMS about taxi likely to be late came later). 4. When I call up again about 5.12, company executive answers sorry we can not provide you a cab. But we will take your complaint. 5. I was missing my flight and told him that he and his complaint can go to Hell! Do I have call up to find correct mobile no of Caby, then be told that original cab not available and falsely assured that alternate Taxi will reach on time? Then after waiting with anxious heart for 12 minutes to call up again and be told that taxi can not be provided. I am a regular cuatomer and have recommended your compaTaxiforsure to many of my friends and relatives. Is the the service to be rendered to me. If Taxiforsure does not have a normal cab, it is their duty to provide me a Sedan or any other alternative cab. Where do you expect me to find a cab at 5 in the morning? I had to wake up a neighbour to drop me at the airport. Probably the message is that for early morning booking through Taxiforsure, keep and alternative stand by? If Taxiforsure service is becoming so fickle( look at the goo[censored]ps at sl. 1 to 4 to appreciate the quality of your service today), it is your duty to take a reconfirmation from the designated driver at least an hour before the appointed time and make alternative arrangements if need be. Terribly disappointed and angry over the goo[censored]p. Was this information helpful? | |||
TaxiForSure customer support has been notified about the posted complaint. | |||
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