Taxiforsure — Cancellation of booking by tfs drivers

Address:	500016
Website:	www.taxiforsure.com

TaxiForSure, it does not suit the name. I have had couple of good experiences in the early days which made me habituated to use TFS service for booking cabs. Later on experiences turned out to be from bad to worst. Many times bookings were cancelled by Drivers stating silly and absurd reasons. Last time was the horrible one among all. Almost 8-9 drivers have been arranged by TFS team and all of them successfully managed to cancel the booking from their side citing n number of reasons. Could not understand what the TFS back-end team were doing, except calling me and apologizing and arranging for the next driver. Ultimately, we had to manage on our own as the last driver literally asked lady passenger to get down in middle of the road after starting the trip. Nothing could have been more disgusting than this. My repeated efforts to talk to higher management of TFS has failed and every time i was given false assurance from call center executives about escalating the matter.