Taxiforsure — Confirm booking but unable to serve

Address:

Gurgaon, Haryana

I would like to inform you that I have booked one cab through TaxiForSure on 10th July and the pick up time was 10.15 p.m. They have confirmed me the pick up on message as well as mail. They have also se me a message giving the cab detail. I got a call from driver saying that he is at drop location and executive wrongly sent message to him. So I again call taxi for sure phone and told them about their mistake. So he assured me that I will get another message with new cab details. I got details after 10 minutes. I tried to call him 7 times but he was not picking my calls. So I again call taxi for sure and again executive told me that he is dialing driver from another number but he again conveyed me that driver is not picking executive calls too. So executive told me that he will provide me third cab details and I again got another cab details. I again tried to call this driver name Love KUSH but his number was switched off. I again call taxi for sure and shouted on executive that I want to talk to senior. So. After a long hold Mr. Devvrat floor supervisor came and he listen all issue and again put me on hold and after 4 minutes he refused me just by saying, "sorry sir, we don't have cab nearby. We are unable to give to any cab. So finally I hired a private cab after one hour for Rs. 400. Is this the way of providing service. I want to teach them lesson. They are fools and Trying to make customers Big fools. I want to put this matter in consumer court. I have complete recording of same. Please guide. Regards, Karan Mahindru [protected] 3 Message details are : CHANDRA JEET [protected];Hatchback HR-55-V-2899.Rs49.00(4km)+Rs14.00/extra km+Rs.1.25/Min.+waiting, toll, prkg, MCD, Interstate & Service Tax extra. Track : http://tfs.my/Y88GYW . -TaxiForSure Sanjeev Kumar [protected];Hatchback DL-01-RT-3807.Rs49.00(4km)+Rs14.00/extra km+Rs.1.25/Min.+waiting, toll, prkg, MCD, Interstate & Service Tax extra. Track : http://tfs.my/Y88GYW . -TaxiForSure LOVE KUSH [protected];Hatchback HR-61-B-8038.Rs49.00(4km)+Rs14.00/extra km+Rs.1.25/Min.+waiting, toll, prkg, MCD, Interstate & Service Tax extra. Track : http://tfs.my/Y88GYW . -TaxiForSure