Taxiforsure — Driver misbehaviour and cheating

Address:	Bangalore, Karnataka
Website:	www.taxiforsure.com

This is in reference to my booking ID TFS-PP-C35120403. at 11.31am dated 07/10/2015. Driver's name SHIVANEGOEDA S and vehicle number KA-35-B-4591. I booked a small vehicle (hatchback) so my booking ID said TataIndica AC. As per their rates I was supposed to 49 rupees base fare + 6 rupees/additional km + trip time. I also availed a coupon.When the driver arrived he brought a sedan car. He refused to start. Said I would HAVE to pay 75 rupees base fare. Demaned I should cancel and book again because it was a problem with the TaxiForSure server. I told him that was not my problem. He insisted so I asked him for the customer care number. He refused to take me and started getting abusive and aggresive till a few bystanders intervened on my behalf. They tried to explain that I would be furtehr delayed if I had to book again and the message clearly showed his name, and vehicle number wth base fare as 49. He kept shouting. Eventually I had to get off. Instead of cancelling the booking. He went a little ahead and I received a message saying my bill was 21 rupees when I had not even taken the ride. He will get incentives based on this and I want to notify that he shouldn't. this is unacceptable on the part of the driver and the company. Caused me a lot of distress and undue wastage of my time when I had to get to work.