Taxiforsure — Highly overcharged, no response from complaints registered with them

Address:411060
Website:www.taxiforsure.com

Date (Time): 16th march, 2016 (1:48 pm).
Trip id: tfs-pp-c63028155
Driver: akash devkate (Mh12kn7333)

Complaint-
1. Taken a ride of 13.5 km and bill was generated for 118 km (Rs 979)
2. Had to pay after the time since cab driver insisted
3. Did complaint by writing mail to [protected]@taxiforsure.com on 16th march, 2016 at 5:21 pm
4. Did number of calls to customer care[protected] between 21-march and 26-march and send mail reminder also.
5. Almost 10 days and didn't receive any response or any call back from their end (They claim to resolve complaint within 48 hours)
+1 photos
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TaxiForSure customer support has been notified about the posted complaint.
Complaint comments 

Comments

There is no one takes care of complaints. They do have a team who register them but not team to resolve them. Complaints are lying idle and no response. Once you call, they will say that they will get back to you but they will never. If you write a mail, forget about a formal reply, you will not even get any acknowledgement ever.
It is better to avoid it. Since there is no strong team to take care the issues, it is not safe. Girls should avoid it.

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