[Resolved]  Taxiforsure — horrific experience-TFS-AT-C2000366

Address:

Bangalore, Karnataka

We had booked taxi yesterday for airport your vehicle KA-04- D5910 DRIVER NAME MOHAN KUMAR arrived on time when my father boarded the taxi he asked for extra toll fare, we go to airport often hence we knew that while going towards airport there is no toll fare hence we said if you are asking for toll we need receipt for that for which he said he will not provide any receipt. And told us to talk to TAXIFORSURE HEADOFFICE, when connected to them my father told about this situation there office also told driver to provide receipt but then also he did not agree and left my father stranded near hebbal, my father called me up told all the situation and I took him to airport. I don't under which company make there customer stranded in middle of the road. what would happened if my wife or my sister would be going somewhere alone. We had booked taxi a week before also with same package that time no one had asked for toll money. I shall also remind you that we were willing to provide extra money with proper receipt but denial of receipt is not acceptable by any company its a illegal offence. Note it's not about that extra money it's about ethics and commitment towards your clients. I want this mail should be shown to higher authority cause as for now you have lost my faith in your organisation.