Taxiforsure — Incorrect Bill Charges

Address:	Pune, Maharashtra
Website:	taxiforsure.com

Hi, I have taken ride on 16th Sep, the ride was about max 15mins. But in the bill it is considered as 30mins. Which is incorrect. For this trip, i have got 50 TFS credits into my account. Driver told TFS 50 credits can be redeemed in my next trip. On the same day, i have taken another ride and i thought the above provided TFS credits must be considered in the final bill. But it wasn't. When i asked driver, again he told that will be used in next trip. Driver told, call customer care. Thats it. Called CC and raised complaints, conveyed they will arrange a call back and will be resolved. But so far no hearing from them. My Question to TFS, Why you are providing Rs.50 discount to customers which never be used. Please be cautious on call cabs.