Address: | Mumbai City, Maharashtra |
My first experience with TFS was really disappointing. i booked a Taxi and even received a confirmation TFS-PP-C25566998 for my pick up from Home to International Airport Departure for 10.00 PM. At 9.45 when we are all set to go, I received a cancellation call from your TFS Helpline, asking me to organise the travel on my own. It really unprofessional and non reliable act from your side.
Due to this, I had to make alternate arrangements which really spoiled the departure emotions completely
We hardly had time to talk to my brother's kids since it was completely a panic situation for everyone at home.
I relied on your confirmation, wich even impacted my credibility within my family.
In future, please give advance notice in case you are not able to keep up with your commitments.
Thanks
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