Taxiforsure — Misbehaviour of the driver

Address:	Kolkata, West Bengal, 700031
Website:	Taxiforsure

I booked a cab (Booking TFS-PP-C35768325, Driver: RABIUL ISLAM MD- [protected] (Hatchback, WB-19-F-9308) on th morning of 11th october 2015. The way final destination as confirmed during the cab booking was lake town. However, before starting the journey, i requested the driver to take the route via alipore as i had a minute's work there. Immediately on hearing this the driver refused and demanded that we pay him treating as two trips or we get down. Since we, being regular users of taxiforsure cabs, had never come across such rules, where we have to pay for two trips for taking a route slightly different than the straight route. When we did not give it to his demands he misbehaved with us, shouted on us and abused us and threatened to take us somwhere and drop us off. And inspite of our repeated warnings given to him to the rogue driver had the audacity to start the car and start moving in a destination unknown to us. Firstly, it is unacceptable and disgusting that the customer be forced to accept the rules, which dont even exist and are as per the whims and fancies of the driver. And secondly how dare the driver, carrying two female passengers start the vehicle and take us to an unknown destination, just because we did not give in to his unnecessary demands and fake charges. Honestly, this kind of outrageous behaviour is unacceptable and disgusting and i hope u can take strict action against auch rogues. And i[censored] cant check who you hire, please at least keep efficient help desk services so that the customers can reach you as and when required.