Taxiforsure — No communication on cancellation of cab

Address:

Gautam Buddh Nagar, Uttar Pradesh

Hello, Today i had booked a cab through Taxi for Sure at 8:30 pm. I received a confirmation from Taxi for Sure employee as well as a sms and email from Taxi for Sure confirming the booking. Till 8:30 pm, i didnt get any driver details so i called Taxi for Sure number where their representative said that the cab is not available. Because of lack of communication from Taxi for Sure end i got late in a very important meeting. This is unacceptable to me. There needs to be some form of communication. I need an apology for this and i am sure to never use Taxi for Sure service again and will make sure i let people around me know not to make a mistake like i did with booking Taxi for Sure cab.