Taxiforsure — No pickup provided

Address:

New Delhi, Delhi

TaxiForSure Booking Confirmation - TFS-PP-C23901782 Hello Sir/Mam, We have booked a taxi for IGI airport and pickup was at 4 a.m from Indirapuram. We received a message from Taxi for Sure regarding the driver details 15 mins prior to pickup time. And after few mins another message came that the taxi has arrived. But no taxi arrived at our home. It was a fake message. Since at the time of booking the complete address was not asked. So how can the driver come without the exact address. Also when we tried to call the driver at 4 a.m he asked us where is the address and even after waiting for 40 mins, the driver did not come to our address. He was faking too. We were almost on the edge of missing our very urgent flight. Somehow we managed to take some other taxi and reached the airport. This behaviour is not acceptable and they should be penalised for their fault and irresponsible attitude. So I want to file a complaint against them and request to take some action so that they don't do it with other customers. I will never recommend this taxi to anyone. Regards Abhishek Dixit Asst. Prof. IIT Mandi H.P