Taxiforsure — Non arrival of Taxi.

Address:

New Delhi, Delhi

Dear Sir, I would like to inform you that I have booked one cab through TaxiForSure on 6th July and the pick up time was 1.00 p.m. They have confirmed me the pick up on message as well as mail. They have also se me a message giving the cab detail also but till 1pm no taxi came.I called at the no.as was sent by them, the cab driver informed me that he has gone some where else. I called taxi for sure again, now they informed me that they are sending me another cab within 15 mnts. Again no taxi came again I called them after 15 mnts.They said sorry and told me that they are sending another cab in next 15 mnts.Every time they used to send me the text. Again to my agony no cab came. When contacted again they said the will reach any time. Finally a cab arrived at my place at 2.05pm. Now I would like to inform you that we were to reach HOPITAL urgently to provide urgent documents of a patient who was admitted there.The patient was serious.The booking can be checked from the booking confirmation as was sent by TaxiForSure. Please ask them to pay us suitable compensation for the mental harassment and the the excess amount spent to hire a pvt car. I also request you to penalise them in such a way that they do not do such with other customers. Regards. Ranjeet Singh Tel No.+91 [protected]