Taxiforsure — Not getting the cab on time

Address:

Gurgaon, Haryana

I booked a cab today for 10:30 with my registere number [protected] through call centre. They confirmed my booking and i got the driver details before 15 mins.. Driver is calling me at 10:40 and asking the pickup address when i m explaing him the adress he is saying i hv a different address for pickup, i wont be able to come. I called the call centre they assured me to give the cab in next ten minutes..But i didnt received any driver details after waiting for 15 mins.. Then i again called them and inquired they assured me again . This time i got the driver details i called the driver to explain him the address and he is replying mam i m very far away from ur place it will take half n hour to reach.. I could not wait for half n hour as i was already late for my work, i gave 4 th call to call centre and this time also the assured me to give taxi after 10 mins.. Finally i got the cab at 11:40, 1 hr 10 mins late after i did my first booking.. This is not happening with me for the first time. Daily i m booking taxi for sure and same thing is happening daily. I get my cab after 3-4 bookins. I am getting late to work daily. Why cant these guys first confirm with the driver about his availabilty and then do the booking. I am really disappointed with the service provided by them. I am attaching the screenshots of my booking . Please take immediate action.