[Resolved]  Taxiforsure — Not Refunding Money back from wallet

Address:

Chennai, Tamil Nadu

Even after calling 4 times in the past week my complaint has not been resolved. I also had a conversation with the supervisor on phone and he promised me a speedy resolution of the issue but nothing has happened since then. Every time i get different responses like No complaint has been raised from my side or You will get a call back within next 48 hours etc. Please look into the issue and try to resolve it ASAP. Its a simple problem. I did not want to pay cash to the driver so i recharged my wallet but at the end of the trip amount did not get deducted from my wallet and hence i ended up paying cash. Since the sole motive of recharging to wallet was to enjoy a cashless ride/trip, i would like my amount to be refunded back to my credit card ASAP. Kindly Do look into the issue and revert back to me with a resolution. The booking id is TFS-IC-C4150417. Booked on 15th Nov from Chennai to Pondicherry.