Today[protected] booked a taxi from mata chanan devi hospital to nagli dairy. booking reference no TFS-PP-C9930597 @5.30 PM. Your company has provide me taxi DL-01-YD-9818 Driver name- Shiv Kumar (M:[protected]). As per details I received total distance is 12KM and fare is Rs. 211. but as per our previous booking details total distance b/w mata chanan devi hospital to nagli dairy is 9KM. Please check these booking ID : TFS-PP-C9258433, C9420777, C8693525. I have started using your Taxi from last 2 month and all the times we received the details of distance 9KM and paid as per the details. This time i do not know how the distance is going 12KM and driver has take the fare as per this details.
I called to your Customer Service but they do not provide any solution and all the times they disconnected the phone.
Please resolve the issue ASAP.
Regards
Anand Gaurav
[protected]
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