[Resolved]  Taxiforsure — Overcharging by taxi driver.Compaint ref:TFS-PP-C31​86615

Address:

Bangalore, Karnataka

Hi I am Deepa . I just called up the call center 60601010 and has registered the same with Ms.Smriti on Sept.15th. The passenger during this trip (my mother in law) was charged Rs.500 by the driver for the trip ref.TFS-PP-C3186615. As soon as the trip was complete i had a chat with the driver and he said the km is around 23 and hence he is charging 500. After he was paid, i received the bill of Rs.442 in my mail id. I called back the driver to ask the reason for charging more and he is startled and gives invalid reasons like his meter is not linked to the company properly and happens sometimes this way etc. This is second time i am facing the issue with taxiforsure, first time it was a petty amount of 12 rupees and I was fine with it. How many senior citizens might travel in taxi, and their ignorace technically should not be taken as advantage and c cheat them this way. I had written a mail for taxiforsure support same day after lodging complaint with customer care. I was assured a reply in 48 hours but no one has called me till today. Hoping i will get some justice here. Regards, Deepa