Taxiforsure — Taxiforsure generates fake profiles on your names and their customer care harasses the complainant!

Address:	New Delhi, Delhi, 110032
Website:	www.taxiforsure.com

Lat month, I received a random subscription mail from Taxi for sure under my email ID and name which was never made by me. I am now receiving travel bills from Taxi for sure under my name in my email account from Pune, Jalandhar etc, place I have never even visited! Some unknown person has registered themselves under my email ID and are availing their services in my name and I am extremely uncomfortable with this situation. Here are my concerns: 1. How can Taxi for sure allow users to register themselves, without verifying their emails? 2. I called on the customer care number of Taxi for sure and the staff was extremely rude and uncooperative. They don't register your complaint and lie to you about calling you back and getting in touch with you. 3. Its been over a month and even after countless repeated complaints, no step has been taken to delete this account. 4. I have been harassed by the Taxi for sure's staff in general. Even after noting down the customer care reps name you just talked to, I was not even once able to talk to them again to followup on this issue. I was told everytime, they are either unavailable or their shift ended and you have no choice but to repeat the complaint again and again in a never ending loop. 5.Everytime you call them they assure you to send another mail on top of your earlier complaint mails and that they will get back to you which they never do! They never get back to you with even an acknowledgement, let alone any resolution and when you try to follow up you discover that there is no tracking system to check your previous complaints and you are asked to repeat them from the scratch, everytime you call them. 6. All my complaints have been given a deaf ear and my concerns still remain unresolved. Please take legal actions on such apps/sites that allow your credentials to be exploited like this by allowing random registration without proper verifications and harass you like this.