Taxiforsure — Unethical Behaviour

Address:

Bangalore, Karnataka

I would like to bring to your notice the incident happened with me while riding from Dickenson Road to Bengaluru Airport. Booking TFS-PP-C28148519 Date - 14th August, 2015 Time - 6:29 pm Driver - Shiva Kumar. M ([protected]) Car - Tata Indica (KA-02-AD-2292) I have booked my ride as point to point drop as i was not aware that i need to select a separate category for Airport drop. Before the start of trip I informed driver that drop point is airport to which he asked me to get in touch with customer care and modify the trip which i did and got confirmation for the same through SMS. Now what happened when i reached airport and driver stopped the trip the amount to be paid came as Rs. 0.00 and the trip charges was less than expected. Driver asked me to stop and said he need to get in touch with the customer care about this. After that he asked me give Rs. 1000.00 in cash to which i firmly requested him and customer care to get it deducted from my paytm wallet as i was not having cash at that time and was getting too late to board my flight. Driver denied the same strongly and not letting me board my flight, he grabbed my luggage and was almost after my life for the bloody Rs. 1000.00. At last i kept my flight on stake and take out the cash from the nearby ATM. To my surprise after 10 minutes since i paid cash of Rs. 1000.00 to driver; my paytm wallet also got deducted by almost Rs. 1000.00. I am so harassed by the Driver's unethical, inhuman, rude and harsh behavior that i could not take this out of my mind and sleep even after reaching my home. I urge you to take stringent action against the driver and refund back the excess amount deducted. Prompt response shall be highly appreciated ! Regards, CA Prateek Gupta Contact: [protected]