Taxiforsure — Unprofessional and unreliable service

Address:	110027
Website:	www.taxiforsure.com

In the last one month, I have faced the severe inconvenience from Taxiforsure. First incident was on 16th Nov, 2015 when I have booked the taxi in advance for a pick up from my residence in Rajouri Garden, New Delhi. Did not receive the driver detail till last minute despite calling number of times. Then the driver called telling that he would be late. I had to rush to catch a auto which charged me heavily as i was getting late and I had no other option as I almost missed my train. Booking ID was TFS-PP-C41917364. Just sent a sorry message and case was closed. Second incident happened on 13th Dec, 2015 morning when again I have booked well in advance and got all confirmations. Suddenly received a call in early morning around 4 AM that no taxi is there when pick up time was 5:45 AM. I do not understand why they confirm bookings when they cannot arrange a taxi on time. Booking reference no. this time was TFS-PP-C46755255. No sorry message this time around. Their name should be changed to 'TaxiMightBe" instead of Taxiforsure. It is important to bring this is notice of everyone not to rely on the this company service. I would their senior management to take note of this.