[Resolved]  Taxiforsure — worse service ever

Address:Pune, Maharashtra

I booked a cab yesterday for 5.30pm, driver calls me around 5.15 asking me the address for pickup, I gave him the details, he said he's going to reach within 5 minutes and he was near the pickup point. Around 5.30 I try to call the driver he doesn't answer my calls. Finally the takes my call and says I left for some other place as I didn't get any details about the pickup from taxi for sure team. I called the call centre telling them the incident they simply didn't take any ownership, such losers. When you can charge 100/- for cancellation of any bookings from customers, what about such incidents where you cause such kind of inconvenience to the customers. Never ever booking again from taxi for sure.Poor service!
Was this information helpful?
No (0)
Yes (0)
Aug 9, 2021
Complaint marked as Resolved 
TaxiForSure customer support has been notified about the posted complaint.
Complaint comments 

Comments

No care for customers time.
Hi Roshni, please share your Booking ID for the trip. We'll look into this, and get in touch with you at the earliest.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    TaxiForSure
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    11%
    Complaints
    680
    Pending
    0
    Resolved
    70
    TaxiForSure Address
    No. 855, 2nd Floor, 6th Main, JP Nagar 2nd Phase, Bangalore, Karnataka, Bangalore, Karnataka, India - 560078
    View all TaxiForSure contact information