Taxiforsure — Worst Service Twice

Address:

Bangalore, Karnataka

Booked the Taxi by 3.30 for 4 pm today feb 5th 2015. Customer care gave Govindappa driver no. Called up the driver, driver is telling" i dont have information from taxiforSure". Then called back to Taxiforsure. Again the customer care person told. govinda ppa will come in 15 min. called up Govindappa. Not ready to come at all. then called Taxiforsure & got Manujanth driver no. Manjunath not ready to come. Again called up taxi for sure. customer care person told Mahadevswamy driver will come. Got a message from taxi for sure" BeepBeep, ur cab is waiting" Stupid message to make people stupid. Called up Mahadevswamy driver. He was talking rude & inform to Scold Taxi for sure for not informing & NOT ready to come. By this time, It is 5.15 pm. I am wasting my 1 hr 15 min only in calling drivers & taxifor sure sutomer care centre. HELL with Customer service of TAXiforSure. I have literlly told Team leader, that i am legally compaliing agginst you guys. IF they can't take confirmation from driver to pick, why they are sending Driver detail to Customer. Fooling Cutomer and trying to play fool game in the market. This is not the first time i expereinced. Last week, same thing happned. Try to book at 3.30, ended up with 3 driver rejection & finally sending the cab at 6.30 pm and i reached home by 8.30 pm night. I think. TAXI for sure company should be seized theire registeratraion & not to trouble Customers & waste money & time both. Sumati [protected].