[Resolved]  Taxiforsure — wrong billing done

Address:New Delhi, Delhi

Yesterday I had booked a cab through taxi for sure for which i received the confirconfirmation msg as: VISHAL MANI [protected];Hatchback DL-01-RT-3677.Rs49.00(4km)+Rs14.00/extra km+waiting, toll, prkg, MCD & Interstate Tax extra. Track Taxi: http://tfs.my/BFM98F . -TaxiForSure This cab was used by me to drive from my residence at cr park, new delhi to rajrajhans appt, opposite aditya mall, Indirapuram, ghaziabad where my sis went and kept her cacab and returned within 5 minutes. From there we drove to Pacific mall, opposite vaishali metro station, near delhi ghaziabad border. The driver said that the total billing amounts to Rs 600/-. As i didnt receivereceive any bill from him and was in hurry, i paid him and left for mall. Later i received the following sms from taxi for sure: Fare: Rs.553.0. . Kindly pay the driver Rs.553.0. Dist-40km. Inter-state Tax / MCD charges Rs.50.00, Waiting, Toll, Prkg extra. Get your bill @ http://tfs.my/103YL6 . Bill also sent to [protected]@gmail.com. Get our app @ www.tfs.my/app. Thanks! -TaxiForSure I fail to understand how could they bill me for a distance that should not have been more than 30km. They charged me for 40 kms. Even the driver had assured me that for a halt of 5 minutes at rajhanrajhans appt we eould not be charged and in the billing too the same was not there. When i called up the company today, they failed to justify tje basis of billing, were making various addition combinations to reach a figure of Rs 603/- which they charged me. Later on they even put my call on even indefinite hold and then on re-dialling then disconnected my phone. Please advise what can be done now. I really do not want people to fall preprey to such agencies who do fraud billing.
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Aug 14, 2020
Complaint marked as Resolved 
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