[Resolved] Tci Xps — Undelivered parcel

[Resolved] Tci Xps — Undelivered parcel

V Vasanipooja from Chennai, Tamil Nadu Sep 5, 2022 Sep 14, 2022 This thread was updated on Sep 14, 2022

My family had couriered this parcel on 21st of july from Nagpur and it reached Chennai on 27th of july 2022, yet not delivered. I have contacted your helpline number, manager at Redhills warehouse, Chennai, got in touch with your Banglore team but did not receive any help. There was absolutely no assistance or any follow up by your team. DWB NO.[protected] Was this information helpful? No (0) Yes (0)
Oct 17, 2022 Complaint marked as Resolved TCI XPS customer support has been notified about the posted complaint. Verified Support Sep 14, 2022 TCI XPS Customer Care's response Dear Sir, Greetings from TCI Express Ltd. Thank you for writing to us. We regret the inconvenience caused. We have noted the highlighted concern and have taken up the same with our team. Our team is working on the same and we are prioritising the delivery of the shipment. This is certainly not the experience we would want any of our customers to have. As discussed with you please wait, we will try to resolve your query asap. Thank you for your ongoing support with us. Thanks & regards, TCi express team.
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