TCI XPS Customer Care
TCI Group
Customer satisfaction rating: 46%
Submit a Complaint
187
COMPLAINTS

TCI XPS Customer Care

TCI Group

TwitterFacebookLinkedInGoogle+
Address
TCI House, 69, Institutional Area, Sector-32
Gurgaon
Gurgaon District
Haryana
India - 122007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
98
down
51


Fax:
Fax:
+91 12 4238 1611

Customer satisfaction rating
46%
Complaints
187
Pending
9
Resolved
83
Good
Good news! We have a good connection with the company and they're good at resolving user complaints.

TCI XPS related photos (36)

TCI XPS Complaints & Reviews

Sort by:

Tci Xps — delivery and response issue

 ravidubey8851 on Nov 12, 2017
My docket no -527989313, booked from ak mukharji road hub kolkatta in tci xps on 8th nov 2017, still up to 12th nov it is in dhankuni hub kolkatta, even after too many follow ups, in dhankuni hub people are also not responding at all, they are treating like customers are no one, no one is available there to listen customer call after 7pm till 9am next day. Very bad experience with tci xps. Shame on you guys....
Complaint comments  Read comments Complaint category Electronics & Appliances

Tci Xps — delivery time of material

 dustusherin on Nov 8, 2017
Sir,
I am from pioneer sales services & spares pvt ltd, authorize spare parts distributor of bajaj auto limited. We book a material having lr no. 038199696 dated 19.09.2016. Still now material is undelivered from your end. During last four days we are informed that material is lying in your dankuni hub. After doing repeated followup still they are not showing any initiative to delivered the the material. According to them, they are trying to find the material and they will delivered the material when they find it. Generally vor (Vehicle off road) materials which are very urgent are delivered...
Complaint comments  Read comments Complaint category Cars, Parts & Vehicles

Tci Xps — 18.10.2017 dispatch material not received yet

 ShaJain on Nov 3, 2017
We have not receved my parcel yet when parcel is dispatched on 18.10.17 . Expectwd dileivery date is 26.10.17. I have running education institite which have only 2-3 months courses. 15 days past in courier service.we are daily assure to students that 1or 2 days coming your materials but i havr not received yet. So please send material as soon as possible....
Complaint comments  Read comments Complaint category Education

Tci Xps — not delivering consignment to party

 Medirex on Oct 28, 2017
We have booked a consignment of 6 cartons from Ambala City, Haryana to Sarkhej Ahmedabad, Gujrat on 16th October, 2017 wide L.R. No.- 926729941.
On tracking it was showing that goods have reached at destination on 21st October, 2017.
But till date the consignment has not being delivered to party and on asking the concerned person at TCI Express Office Sarkhej, every time he gives a lame excuse that we do not have a delivery boy who can deliver goods to the party.
Consignment contains Human Medicines - Perishable Products, if they get spoiled then who will be responsible for...
Complaint comments  Read comments Complaint category Pharmacy

Tci Xps — material not delivered on time

 sterilgene on Oct 25, 2017
We are not receiving the material on time, and we are facing other issues like

1. Material not delivered at factory – (Tci is charging us door delivery and make godown delivery)

2. Gst billing not happening as per its regime, like we haven’t received the original for buyer / invoice for the last supply itself till now.

3. And unprofessional approach...
Complaint comments  Read comments Complaint category Public Transportation

Tci Xps — not received the material

 peter'son on Oct 23, 2017
The materials had purchased from m/s, acme fluid systems, ahmedabad, gujrat and they had dispatch the same on 11/09/2017 to frigerio conserva allana pvt limited, mourigram, howrah, vide your docket no 154468440 dt 11/09/17. The materials are laying on your godown at kolkata since 21/09/2017. Several time we have contacted with your representative regarding to supply the materials to our factory. But till date we have not received.
Enclosed scan copy of your docket no for your ready reference

Please deliver the materials to the following address urgently.

Friger...
Complaint comments  Read comments Complaint category Other

Tci Xps — misbehaving

 DrSuvajit on Oct 20, 2017
Tracking i'd. [protected]
Tci xps
One madam in customer care/service unnecessary misbehaved and harrassed when i asked about the status of delivery of my article.
This kind of unnecessary harrassment is totally unjustified and unwarranted.
Madam should be identified to make her good lesson before harassing any customer.
Request you to deliver my article at the earliest.
Thank you....
Complaint comments  Read comments Complaint category Home & Garden

Tci Xps — false commitment from the "xkrp (kr-puram)" branch causing problem with our business image.

 DjSufyan on Oct 18, 2017
I m sufiyan islam, cs manager with olivetheory.com is so not pleased to redress this grievance, please check the above docket number, the said branch "xkrp (Kr-puram)" received this shipment on 17-oct-2017 18:26 as mentioned on your tracking webpage. On calling the branch number ([protected]) mr. Tripathi confirmed that that we have received it, as the receiver of this product (Our customer) is a working person he wanted to know when it will be getting delivered as he may not be present at home to receive it, hence we took a verbal conformation from mr, manoj kumar 096326 54874, we were informed...
Complaint comments  Read comments [2]Complaint category Postal & Delivery Services

Tci Xps — non delivery of product

 NP Arora on Oct 18, 2017
We are trying to get through the bangalore tci express kr puram branch for my delivery
Day 1 (14 oct), we have received
Day 2 (16 oct) branch manager said they have missed the receipt kindly share address again
Day 3 (17 oct) delivery person said "we do not deliver, we are standing at one point, you have to collect 30 kg parcel from 2 kms away, you are a female we may oblige you on certain conditions for door step delivery" later on phone not reachable & branch manager not responding
Day 3 (18 oct) we may try to deliver today, our driver is new, whatsapp location shared...
Complaint comments  Read comments Complaint category Utility Services

Tci Xps — delaying in delivery, bad response from delivery section [Resolved]

 misrasurajit on Oct 18, 2017
My docket no is 037439253, name surajit misra, transfer from karad to guwahati. Booked for home delivery. Yestarday i met with guwahati tci xps, agreed to deliver in my address today. But not delivered yet. Now they are denying to deliver my luggage. Getting hopeless and frustrating with the manner of tcixpress. Please take necessary action against this.

Thanks
Surajit misra...
Complaint comments  Read comments Complaint category Movement & Delivery

Tci Xps — product is not deliver in time

 Jawahar Patidar on Oct 16, 2017
Sir my product is book from pune and it docket number is -038317532 and still is not deliver to indore and the person in indore office is talking so rudly that if i have not paid anything or asking thim for free.. This is too bad and this type of service i am not expecting.. And i want answer on that.. If not i will discontioune your service..
The person mobile number is [protected] and my email address is newmedicoindore@gmail.com...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tci Xps — takes so much of time in transport [Resolved]

 Annamalaicrowncaps on Oct 16, 2017
We annamalai crown caps industry, regular customer of your transport. We are a trader we will receive 50boxes per week from mumbai latur to madurai tamilnadu. First we are using vrl transport only, eventhough your transport is costly we have changed to your transport only for your quick delivery. But during the last one month we facing so much of delay even the consignment takes about 10days to reach our destination. If this delay continues we will move on to the next transporter... For example i have mentioned the present docket number 038390903 booked on october 10th from latur to madurai. If...
Complaint comments  Read comments [1]Complaint category Food

Tci Xps — lethargic service for delivery of consignment bearing docket no 4001987570

 Israil80 on Oct 13, 2017
I had ordered patient bed from industry buying
I had received docking no [protected] for tracking of shipment. While tracking i found that above mentioned item reached to nagpur on 10 oct 17. I requested for early delivery of the product which was denied. Also on delivery day i. E. 12 october 17 your representative denied delivery of the item quoting they don't have any vehicle. And insured me that it will be delivered on 13 oct 17. Today also i called them and chased them for delivery of my consignment, and either i won't be able to connect them or they were just answering casually. I
Complaint comments  Read comments Complaint category Furniture

Tci Xps — shipment against docket no.038662584 is not received till now [Resolved]

 upensaubhri on Oct 13, 2017
Dear sir/mam,

The shipment against docket no.038662584 was dispatched from cg power, a-3 midc, ambad, nashik - 422 010 plant on 29/9/17 & it is reached at aligarh tci branch on 8th october-2017 but not delivered to final destination.

So, kindly arrange to deliver the shipment today urgently on priority basis. It is required urgently because due to this 33kv substation is in shutdown condition.

Thanks,
Upendra saubhri
Cg power...
Complaint comments  Read comments Complaint category Electronics & Appliances

Tci Xps — no response against delivery at jamshedpur [Resolved]

 SGSTech on Oct 13, 2017
Dear sir/mam,
You are requested to look into the matter on a serious note.
We had been updated from yesterday i. E. 11-10-17 through tci jamshedpur that our material against the lr no - 039042135 and 039042124 had been successfully delivered to the tata steel ltd on 10-10-17.
Yet nothing is updated on tci site. When asked for the receipted lr’s soft copy, pod is not received is what told from tci jamshedpur's end.

Till date gr is not generated at tata steel eproc site. Clearly material is not delivered, as it’s a one day process and if material was delivered...
Complaint comments  Read comments Complaint category Movement & Delivery

Tci Xps — rejection materials not received [Resolved]

 Parul Majumdar on Oct 11, 2017
Dear team,

We had supplier 1kg materials in moth of june, client had denied to accept the material as found damage condition while delivery.

Neither tci xps has informed us regarding client rejection nor i received back the materials at our factory.

This is totally unprofessional and unsatisfied service i have ever experienced before.

Now, i want concrete explanation not to inform us regarding this issue.

Hope, atlist tci xps will revert on this now.

Thanks,
Parul majumdar
Aether industries...
Complaint comments  Read comments Complaint category Other

Tci Xps — product not delivered [Resolved]

 Gangadhar M Ingaleshwar on Oct 11, 2017
Dear sir we are facing problem with delivery timing too late its repeated complant but ur peoples are not caring our complants serious our product arrived bijapur on 18/09/2017 but still not delivered its too much irresponcible kindly check bellow attached screenshot. We called bijapur tci express office they not responce anything kindly check and delivered our product soon as possible. Kindly check bellow attached image about arrive details....
Complaint comments  Read comments Complaint category Motorcycles & Scooters

Tci Xps — non delivery of goods vide docket no:-527437551 [Resolved]

 dhruv133 on Oct 6, 2017
A consignment dated 23 09 2017 was booked from kolkata to sahibabad industrial area uttar pradesh, of the above noted docket.
And till date (06.10.17) it has not been delivered to its destination.

Also after calling the call centre of the respected company they are unable to provide us about when exactly they will deliver the consignment after the docket has reached noida on 01 10 2017.

Its been a very non professional approach and poor service ever experienced.
If any consignment is not reached even in 15days it shows the company's capacity to work.
Complaint comments  Read comments [2]Complaint category Clothing, Shoes & Accessories

Tci Xps — non delivery of the goods vide docket no 489084105 [Resolved]

 libas textiles on Oct 4, 2017
A consignment dated 25 09 2017 was booked from noida to connought place new delhi, of the above noted docket.
And till date (4.10.17) it has not been delivered to its destination.

Also after calling the call centre of the respected company they are unable to provide us about when exactly they will deliver the consignment.

Its been a very non professional approach and poor service ever experienced.
If any consignment is not reached even in 10 days that also within 20 kms it shows the company's capacity to work.

Overall a very pathetic and...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Tci Xps — pick up service

 radhasoamihw on Sep 30, 2017
Dear sir,
We are regular customers of your since 15 years.
We prefer your transport, but from some time, services are very poor. If we want to book the material, we call your persons like avinash, asif & badu but they all didn't pickup material before 4-5 days.
I complaint to akola branch manager mr. Pankaj, he also same.
Now latest on wednesday dt.27.09.2017, i called mr. Pankaj, also yesterday called to mr. Avinash 5 times, bu your any none person comes.

Regards,
Jay santani
Radha soami hardwares
Akola...
Complaint comments  Read comments Complaint category Furniture

Recently Discussed

6 days ago
Tci Xps
delivery and response issue
10 days ago
Tci Xps
delivery time of material
12 days ago
Tci Xps
18.10.2017 dispatch material not received yet
16 days ago
Tci Xps
not delivering consignment to party
24 days ago
Tci Xps
material not delivered on time

Featured Complaints

www.bdomains.com