TCI XPS Complaints & Reviews

Hello sir I am Amit Kumar (Ziny Enterprises)from Ambala Cantt
I had been working with your company for railneer since 2016 to 2018 two years from Ambala. I am already summit all the details and account Statements in Your delhi Branch Office is not clearing my payment.
I am calling many time and also visit Delhi branch office he say always wait few day I clear but now I am already waiting 5 years. I am last mail you then I complete in Court.
So request u to clear it soon Amit Kumar
[protected]

To day at 11 am we received our consignment of 165 kg from
jaipur vide your docket no.[protected] of 06/07/2024. To day it is
15th july. You took 9 days for delivering the consignment and
the cost of transportation works out to be rs. 13.83 per kg.
If we have booked the consignment through any transporter
we would have got the same earlier and at half the cost. Why we should get the consignment through you ? we are in mumbai and not in remote area. We claim refund of some amount charged by you for such a long delay in delivery

your delivery person always insist on cash payment. He does not accept cheque

Dear Sir, We have booked a consignment on 13-06-24 from Gujarat to Guwahati Tracking No.[protected] which reached Guwahati on[protected], since then we were asking for the update regarding delivery of the same, but no response received one Mr. Vikas Kumar [protected] shared contact no. of the responsible person for delivery i.e [protected]. We called on the provide number thousand times but no response received, we still wrote on twitter still no reply. They do not have official number once their branch person transfer or left company the point of contact lost. Till today i.e.[protected] they have not taken any proactive initiative to deliver the consignment, due to which we had to bear losses in lakhs. Such a pathetic service and behavior of the company personnel. We seek apology and compensation of Rs. 100000/- from TCI XPS

Myself Ashwini had booked a consignment which is a furniture through tci express which had to be delivered to bangalore on 25th March but there was almost a week's delay in delivery and when I complained they deiverd to me the complete damaged product due to mishandling by the delivery executives so I would like you to further address this issue and kindly help get my refund or 30000rs for the furniture and 3540rs for the delivery which I paid.

My shipment is already delayed by 2 days. After multiple follow up with customer care and the area godown in charge, I am still waiting.
Orginal date of delivery was 28/12. Today is 30th and I get the call from delivery guy saying he will not deliver to my doorstep, I have to come to get it to the ground floor.

Customer care is also not helping
Docket no[protected]

I had booked my consignment in pondicherry branch to Gurgaon but still it was not deliveryed expected delivery time is 27th october it had been 15days delay. no response from tci express

Docket Number:[protected]
Status:
Arrived At. XGGN-GURGAON On 09-NOV-2023
Destination Pin code: 122001
Destination Location: XGGN(GURGAON)
Booking Information
Booking Station Delivery Station Booking...

[3:54 pm, 18/08/2023] Neha Thakur: Yes
[3:55 pm, 18/08/2023] Neha Thakur: 18-aug-23
TCI freight transport service
I received call from this number [protected] after 10 min call not any resolution received also he is talk too rudely with female staff
He told in another call, let them complaint anywhere.We had used TCI transport service for dispatching the material on Door Delivery Mode but there representative has refused to deliver the material at the office address demarding full amount as per door delivery rate, where is it justified.

DWB[protected]
My parcel was delivered to me on 31 October 2022 but the date of delivery mentioned in the records is 27 October 2022 and I got the message of delivery also on 27. One of the article from the parcel is missing because of which I am not able to claim my refund. My order no. is VIHAAN - DN67192382.
I am sending the screenshots of the message and the parcel. Kindly look through the dates in both. Message was delivered on 27 and parcel was received on 31 .

The item got shipped on 4th jan, still it didn't get delivered to me. Please look into the matter. Docket number is[protected]

My docket number is[protected]. The shipment was to be delivered on 2/1/23 and hasn't been delivered yet (4/1/23). It's been very long since it was shipped and is taking more than usual time. I'm really suffering because of it. Kindly look into it and provide an update asap.

Dear Sir,
I would like inform to you that, Material Not delivered yet site from 10.9.2022 to till now.

tracking id_[protected]

Dear Sir,
DOCKET NO[protected]

Material not delivery on given time, kindly arrange asap....

Dear Team,
I had raised one complaint on a material couriered from Choutuppal(Telangana) to Gurrumpalem(Andhrapradesh) Docket No :[protected].

This material was couriered on 20.07.2022. And for this material you have given a courier charge of INR 2517/- (To Pay Basis) which is more than material value.
The material weight is less than 2 Kg only. So the receiver was not willing to collect the material.

Same complaint was raised, and Your people called us and told you will talk to the receiver and will deliver the material after revising the bill. And collected receiver's contact details.

After one month also even after many mail follow ups you people has not taken any action. So we told to return the material back. to us & the material was sent back. Today (17.09.2022) our person went to your Vanasthalipuram branch (Telangana) to collect the material and your team is asking INR2517/- to pay for collecting the material.

1st You have given a wrong billing to us.
2nd You have not delivered the material.
3rd You haven't taken any action on our complaint.
So we asked for return of our material back, and for that You are asking Money from us???????

Your entire reputation is in stake if You are dealing your customers like this way. We wasted 2 months trusting TCI and very much disappointed with your service.
We need the material back on door delivery basis without any cost.

Do the needful. Thank You.
Abhaijith
Sr. Plant Engineer
SHV Energy Pvt Ltd.
+91 [protected]
[protected]@supergas.com

We have booked the material from Delhi to Gandhidham vide Docket no[protected] dt.[protected].

The material is still not delivered and your delivery Branch is saying that material is not traceable.

Please trace the material at the earliest and get it delivered.

Sir/madam,
1) Form Vatave healthcare goods delivered 6 boxes on(8 SEP 2022) to Trigene pharma DWB NO[protected] but we received only 5 boxes 1 box missing we didn't get it
2)from Kishna Medical goods delivered 3 boxes on (9 Aug 2022) to Trigene pharma DWB No.[protected] but we received only 2 boxes 1 box missing we didn't get it

My family had couriered this parcel on 21st of july from Nagpur and it reached Chennai on 27th of july 2022, yet not delivered.
I have contacted your helpline number, manager at Redhills warehouse, Chennai,
got in touch with your Banglore team but did not receive any help.
There was absolutely no assistance or any follow up by your team.
DWB NO.[protected]

DWB No :[protected]

Our Supplier had booked 6 Boxes (In 4 Packages) from TCI Ghaziabad to Chamba Himachal Pradesh. We have received only 4 boxes (2 Packages) at site. Upon enquiry at TCI Offices o[censored]na and Ghaziabad, it was found that this was a mistake at TCI Ghaziabad end. One package was found at TCI Ghaziabad office and we are told that it is dispatched to the site. Whereas, the other package is still not found and is being searched at other nearby warehouses of TCI.

Requesting you to look into the matter and expedite the same.

Our Supplier had booked 6 Boxes (In 4 Packages) from TCI Ghaziabad to Chamba Himachal Pradesh. We have received only 4 boxes (2 Packages) at site. Upon enquiry at TCI Offices o[censored]na and Ghaziabad, it was found that this was a mistake at TCI Ghaziabad end. One package was found at TCI Ghaziabad office and we are told that it is dispatched to the site. Whereas, the other package is still not found and is being searched at other nearby warehouses of TCI.

Requesting you to look into the matter and expedite the same.

Dear TCI Express Team, We would like to inform that our vendor have booked 2 parcels bearing Tracking Numbers #[protected] &[protected] on 9th August 2022 But From Ahmedabad the parcel was dispatched on 16th August 2022, 7 Days Parcel was in Ahmedabad, Actual expected date was on 16th August, We may lost the client order due to delay from your side, Who will be responsible if we lose the order.

We Believe TCI is a reliable transporter, Now we lost the hope.

Maine pahle bhi sem adress per TCI se saman bheja tha aur ab booking karne per sem adress ka price 3 Guna bata rahe hai hi uski vjha se yah donon party ka saman transport mein cancel karvana pada