TCI XPS Customer Care
TCI Group
Customer satisfaction rating: 64%
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278
COMPLAINTS

TCI XPS Customer Care

TCI Group

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Address
TCI House, 69, Institutional Area, Sector-32
Gurgaon
Gurgaon District
Haryana
India - 122007

Customer Care Phone Numbers and Contacts

Toll-free:
Toll-free:
up
188
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86


Fax:
Fax:
+91 12 4238 1611  

Customer satisfaction rating
64%
Complaints
278
Pending
6
Resolved
177
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TCI XPS Complaints & Reviews

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Tci Xps — not delivered the item yet.

 pratiklhc on Oct 18, 2018
Docket no:[protected] and[protected]. Parcel reached Indore from last 3 days. Still it is not delivered on my address yet.
I am repeatedly calling Customer care from yesterday they are simply receiving my complaint and not taking any action on their part.
And the most funny thing is, the local agent is not receiving my call.

Please suggest what else do i have to try....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Tci Xps — so much delay to deliver the material

 ritesh goyal01 on Oct 16, 2018
Dear team

I think we have a biggest mistake to book our consignment through your transport. Tacking id[protected], material is in maharshinagar (Xndh) noida hub. The same was reached in this hub on 14/10/18 early morning.
It is very much irresponsibility of this hub that till tuesday the material has not yet delivered. The item is very much urgent and we called him on monday approx. 10 time and request to deliver the material but they are making fool again and again and the result is till time that material has not yet deliver from their hub. After calling the person is saying...
Complaint comments  Read comments Complaint category Other

Tci Xps — product not delivered of dated 29.09.2018

 alok.chandra@nexusi.in on Oct 15, 2018
To,
Tci xpress
Chennai, tamil nadu

Please made sure for delivery to customer docket no.[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
[protected]
Its very urgent.

Alok chandra
Nexus innovative solution private limited.
Patna bihar
Contact no. - [protected]
Email id: alok. Chandra@nexusi.in...
Complaint comments  Read comments Complaint category Magazines & Newspapers

Tci Xps — courier not delivered

 Avgr Sk on Oct 12, 2018
I was booked a tea bag on 28 sep 2018 from tinsukia district up to verma electrical and pihu palace bairia, ballia uttar pradesh but the courier not delivere yet. They told for extra money. This was my 2nd time through tci express i was courier tea bag but now they do problem for us. I will just going to police station for complaint and this will very bad for tci express and its staff....
Complaint comments  Read comments Complaint category Movement & Delivery

Tci Xps — material will not be deliver intime after so many follow up done with hosakote tci branch

 Thammayya on Oct 12, 2018
In hosakote branch service is very bad. Since our consignment is very urgent they never delivery our goods in time and we facing every time many problem and suffer for that cause. Please kindly help. If our goods reached current date then they given us after 2-3 days and secondly if we done the follow up next day they cut our call and they will give the response properly, it is very pathetic for tci customer that tci is not able to delivered the consignment intime....
Complaint comments  Read comments [1]Complaint category Products & Services

Tci Xps — goods not delivered

 devendrasagar on Sep 26, 2018
Dear Sir,
As we Deshtha Associate Gwalior M.P. book parcels (6 No.) to Green Enabled IT Solution Pvt. Ltd. Bangalore LR. No. is[protected] Dated 25.08.2018.

As this goods is not delivered to buyer till date . Today from your Bangalore TCI office that in charge person saying there is 5 Bes and i have booked 6 Bags which is mentioned in LR also.

Kindly take fast action in this matter.

DEVENDRA BHATT
DESAHTHA ASSOCIATE
GWALIOR M.P.
[protected]...
Complaint comments  Read comments [1]Complaint category Clothing, Shoes & Accessories

Tci Xps — freight charge too high

 vijay glass on Sep 24, 2018
On 22 sep 2018, our supplier booked the goods from delhi to aruppukottai (virudhunagar district, tamil nadu)
DWB no :[protected]
no of total items = 15 items
total weight = 300 kgs
usually they charge Rs.17.5 (including all charges) per kg
but for the last two deliveries they charged heavy
so please reduce the freight charges & refund the amount as possible...
Complaint comments  Read comments [1]Complaint category Business & Finances

Tci Xps — poor services regarding delivery towards lr. no.157486954-reg

 DEMRT TSTRANSCO NZB on Sep 24, 2018
Our equipment with docket no.[protected] is dispatched from jabalpur on 11-9-18. Expected delivery is on 18-9-18 but still it is not delivered. Intially equipment is dispatched from tci express pune unit to hyderabad on 02-08-18. But your pune executive send it to jabalpur by mistake. I made a call to kompally unit of hyderabad for dispatch details on 20-09-18. She said that she will give information in 10minutes. But after 15minutes i repeatedly made a call for details, they are not responding (Lifting the phone). This is the service provided by your company. One of the worst services and worst...
Complaint comments  Read comments Complaint category Business & Finances

Tci Xps — regarding missing of one consignment from tci express banarpal angul odisha [Resolved]

 bubun83 on Sep 13, 2018
Consignment no.[protected], name nilamadhab rout mobile [protected] when i asked today when should i receive my consignment? Now they are telling me one consignment is missing, they have not received. My query is on 11th sept they had received my consignment on 11th also i asked how many nos consignment they have received? On that day they told me that they have received 16nos. How can they say that after 2 days they had received 15nos consignment. It is clearly shows that the missing consignment is with them only. With out 16nos consignment i am not going to receive any consignment.
Kindly...
Complaint comments  Read comments [1]Complaint category Other

Tci Xps — courier not received [Resolved]

 sagarbhise on Sep 12, 2018
I have send courier on this address : vishal b awaghade. Itbp force, sec no 05, house no 51, near sukna lek chandigarh pin code 160015.

Date 24 august 2018. Delivered date 6 august 18. But this courier still not received.

Please reply...[protected].
Sagarbhise10@gmail.com

Docket number:[protected]

Status:
Docket delivered on 6-sep-2018
Destination pin code: 364001
Destination location: bhavnagar

Delivery information
Delivery status delivery date / attempted date received by updation by
Complaint comments  Read comments [1]Complaint category Other

Tci Xps — materials never delivered on time.. we have to follow up on a always busy phone

 Jayashriagency on Sep 11, 2018
Lr no[protected] &[protected]..
Dont know where the materials are.. The cuttack office people never contact us whenever delayed delivery.. The phone no is always busy.. Commited to deliver next day.. When contacted..

The pathetic office... Need to find an alternate transporter..

When delayed should discount the freight...
Not sure if any one will respond to this also...

Jayashri agency
[protected].....
Complaint comments  Read comments Complaint category Business & Finances

Tci Xps — for delivery of material against lr no. 616283883 dt. 30.08.18 & 618116601 dt. 04.09.18 [Resolved]

 Vikas Sheth on Sep 10, 2018
We are project based company, manufacturing water treatment plants, in which we require pressure gauges, we are purchasing from m/s. Gauges bourdon (I) pvt. Ltd.
Our vendor has dispatch tow consignments.
Lr no.[protected] dt. 30.08.18 = as per tracking details, material is reached in delivery branch from 03.09.18, still we have not received material at our end.
Lr no.[protected] dt. 04.09.18 = as per tracking details, material is reached in delivery branch from 07.09.18, still we have not received material at our end.
Due to non receipt of material, we are unable to dispatch...
Complaint comments  Read comments [1]Complaint category Movement & Delivery

Tci Xps — delivery issue of material [Resolved]

 sankalp engineers on Sep 8, 2018
I have booked material by air on 05.09.2018 and it should be delive by 07.09.2018.
But till the date material is not received by customer.
Why we are paying huge amount of air if we are getting service like surface.
Please explain and take a action on immediate basis.
As material was urgent we have booked by air and already paid a huge amount.
Not getting proper service at all....
Complaint comments  Read comments Complaint category Postal & Delivery Services

Tci Xps — 20 days over not yet delivered [Resolved]

 Firmament Technology on Sep 6, 2018
Dear Sir,
M/s. Zircon Ventures from Mumbai sent a consignment to Hyderabad with above cited LR no.[protected] Dated 17.08.2018. Till today we have not received. waited couple of days and called your customer care they said it reached to Hyderabad it will come to you. Once some one called asked can we deliver I said today we are not available kindly come tomorrow.
Waited long time and complained to TCI EXPRESS Customer care they have given complaint no. 316657.
After complaint also near I have waited a week days and today I called 2.03 pm of 06.09.2018 at [protected] responded...
Complaint comments  Read comments Complaint category Hospitals

Tci Xps — prolong delay in consignment delivery [Resolved]

 Rakesh Kumar 985 on Sep 4, 2018
Dear tci team,

It is very pathetic for tci customer that tci is not able to delivered the consignment after 4 month.
Consignment no[protected], had been booked through tci xps before 04 month but still not delivered due to totally miscommunication in between tci staff. This consignment was booked on "to pay basis" but due to some reason cash facility for the charges could not be done at consignee end. There is no any sort of communication received from tci regarding the delivery failure & while we call kota staff said due to demurrage charges delivery is not possible.
Pl....
Complaint comments  Read comments Complaint category Movement & Delivery

Tci Xps — sub:every time for late delivery in bhubaneswar odisha. [Resolved]

 hindustanyamaha on Aug 30, 2018
In bhubaneswar branch service is very bad. Till date never delivery our good in correct time every time we face many problem and suffer for that cause. Please kindly help. If our goods reached current date then they given us after four days. And secondly if we contact second time for enquiry then they cut our call, this type of service provided in bhubaneswar branch....
Complaint comments  Read comments [1]Complaint category Stock Market

Tci Xps — shipment not reached the site after 21 days lr 617388741

 Kishor1316 on Aug 28, 2018
Dear team,

It is very frustrating to see that the material has still not reached the site, we had to call back our applicator due to material not reaching on time and now my team will reach varanasi again today dated 28th aug 2018, the once can of 5 liter of cleanol is yet to be received, at site.
If this does not reach by today evening, i will raise all the damage caused to us due to non delivery and expenses incured to us for travelling, stay and other expenses to tci for reimbursement.
The material was dispatched on 7th aug, and today is 28th aug,...
Complaint comments  Read comments [1]Complaint category Railways

Tci Xps — lr no.: 337234553 - booked in dacc but delivered without approval. [Resolved]

 Yessor Techs on Aug 27, 2018
We are from yessor techs, coimbatore.

We have booked the materials from thudiyalur (Coimbatore) to nigidi (Pune) against the subject lr on[protected] in dacc. But the materials are delivered to consignee without our approval mail. The original consignee copy is still lying with us.

Kindly take immediate action on this issue....
Complaint comments  Read comments Complaint category Movement & Delivery

Tci Xps — no delivery or any contact even after 5 days of the consignment reaching the warehouse [Resolved]

 Harshil@tci on Aug 26, 2018
Docket no. :[protected]
There has been no delivery or contact from any official so far. It has been 5 days since my consignment reached the warehouse.
Every single time, i have to contact them.
One day they told to pick up the consignment myself.
Well there goes your company’s door to door service.
Just fake promises and no care for customer.
Utterly disappointing experience!
The consignment contained essential goods and all of your officials were aware of that.

It is a shame that a company so reputed has such irresponsible officials....
Complaint comments  Read comments [2]Complaint category Products & Services

Tci Xps — consignee harassment [Resolved]

 Harbhajan Singh Sidhu on Aug 26, 2018
I am being harassed by not delivering my articles. I want to see the call details made on my mobile phone.

Here are the messages delivered to me :-
Hello hs sidhu we confirm the receipt of your homeshop18 order with us via awb [protected]. We will attempt the delivery in next 48 hrs. Tci express

Dear customer your homeshop18 order is out for delivery via awb [protected] to your delivery address. Pls keep cod rs 1149 ready to receive the order. Tci express

Hi your homeshop18 order booked via awb [protected] could not be delivered due to refused by...
Complaint comments  Read comments [2]Complaint category Other

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