Tciexpress — courier not deliver, customer care put off calls while talking, local office people are irresponsible

Address:

Indore, Madhya Pradesh, 452018

My courier starts from amritsar from 01-aug-18 to indore and expected date for delivery was 06-aug-18 as per tci-express company. Now it is 13-aug-18 i didn't receive the courier. I've called multiple times to tci-express customer care but my calls were ended by the customer care employees while i was speaking. I got lots of contacts no. For further follow-up from local indore team, unfortunately, given contact numbers belong to gujrat/up staff. Even they were abusing their own customer care team how they can provide our no for indore office. Finally when i got the local office no "the person was so irresponsible". He told me you have to wait 2 more days to get delivery while my courier was already in indore since 09-aug-2018. I don't know why these people are putting my courier at their office for no reason. God knows when i'll get my courier from this lazy courier company called tci-express.