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TCIExpress Complaints & Reviews

K
kanwarbhelfgd
Jun 20, 2024
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Parcel not delivered docket no-829434104

Address: TCI House 69, Institutional Area - Sector - 32 Gurugram - 122001, Haryana, India
Website: www.tciexpress.in

Docket no[protected] is ecpected to delivered on 12th june but docket is still not delivered upto 20th june, docket reached at hyderabad on 10th june but tciexpress is taking too long time to delivered the docket and they are not responding our work is suffering badely....
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Dharma Gundu
Sep 23, 2021
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Resolved

Address: TCIExpress Limited, Vanasthalipuram, Hyderabad
Website: www.tciexpress.in

I have ordered Sunday mattress. They have arranged shipment by TCIExpress. The product was reached to nearest hub to me few days ago but they are not delivering to my home and asking me to collect the product from hub itself. As per assured process the product has to be reached to my doorstep but they are not delivering by saying we will not deliver you come and pick it up.
Sep 24, 2021
Complaint marked as Resolved 
Product company Sunday mattress followed up the issue with them and made them deliver the product at my doorstep.
Sep 23, 2021
Updated by Dharma Gundu
DWB :[protected]
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    Y
    Yotci
    from Delhi, Delhi
    Dec 26, 2019
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    Address: EU BLOCK, VISHAKHA ENCLAVE, OPPOSITE CU BLOCK MARKET, PITAMPURA, New Delhi, Delhi, 110088
    Website: www.tciexpress.in

    Our household goods that were shifted through ‘tciexpress’ from giridih to new delhi with docket no[protected] are mostly damaged. Washing machine, mandir, wall clocks, glasses, microwave etc are either badly damaged/broken. If required, i can share the images of the broken things. When i called 'tciexpress', they are saying that they can't do anything.
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      B
      from Mumbai, Maharashtra
      Sep 19, 2019
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      Address: Rewa majhihar palace 2 tala house, Rewa, Madhya Pradesh, 486001

      I booked in shri national transport rewa mp for delivery my goods to rourkela odisha docket no 16686612
      Through tciexpress i got my goods after 15days
      My complain is he has not done proper packaging my goods
      Total damaged my centertable and some part of my bed.
      My mobile no [protected]
      Shri national transport rewa mobile no [protected]
      +1 photos
      +1 videos
      Sep 19, 2019
      Updated by [email protected]
      Docket no is[protected]
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        P
        pratikmone
        from Korba, Chhattisgarh
        Aug 13, 2018
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        Address: Indore, Madhya Pradesh, 452018

        My courier starts from amritsar from 01-aug-18 to indore and expected date for delivery was 06-aug-18 as per tci-express company. Now it is 13-aug-18 i didn't receive the courier. I've called multiple times to tci-express customer care but my calls were ended by the customer care employees while i was speaking. I got lots of contacts no. For further follow-up from local indore team, unfortunately, given contact numbers belong to gujrat/up staff. Even they were abusing their own customer care team how they can provide our no for indore office. Finally when i got the local office no "the person was so irresponsible". He told me you have to wait 2 more days to get delivery while my courier was already in indore since 09-aug-2018. I don't know why these people are putting my courier at their office for no reason. God knows when i'll get my courier from this lazy courier company called tci-express.
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          A
          Ashmita De
          from Kolkata, West Bengal
          Jun 5, 2018
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          Website: www.tciexpress.in

          Date-05.06.18
          DWB Number[protected] was booked on 26.05.18 from XBHA (BEHALA) for destination XFZN Fertilizernagar-23. The receiver was Indo Anushka A/C ERDA, Makarpura (attached receipt for booking 1.jpg).

          After booking, when we had repeatedly tracked the consignment online (TCI Express site) it was updated that consignment has reached KHEDA-AHMEDABAD-HUB On 1-JUN-2018 and that the expected delivery date is 04-JUN-2018 to XFZN (FERTILIZERNAGAR) -23(attached screenshot 2.jpg).

          However on the morning of 04.06.18 as we awaited the delivery of the consignment we were astounded to discover that neither Ahmedabad nor Fertilizernagar seems to have received the consignment! It seems our consignment had vanished into thin air!

          For the last 24 hours we have spoken repeatedly with all the intermediate hubs (Dankuni, Ahmedabad) as well as Kolkata (Booking Station) and Fertilizernagar (Destination) but in vain! Nobody knows where the consignment is!

          A considerable amount of money has been spent in manufacturing the consignment that has been sent through TCI. The said consignment was due for a "test" in the ERDA facilities of Vadodara on 05.06.18(today). For that also we had paid substantial advance to ERDA. It is because of TCI that I have missed that date owing to loss of money from my part.

          We are disgusted with the service of TCI and the harassment it has caused us. We demand that you trace and deliver our consignment within the next 24 hours.
          +2 photos
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            A
            Ashmita De
            from Kolkata, West Bengal
            Jun 5, 2018
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            Address: Kolkata, West Bengal

            Dwb number[protected] was booked on 26.0.18 and was booked from xbha (Behala) for makarpura (Attached receipt for booking 1. Jpeg). Repeatedly when we had tracked the consignment online (Tci express site) it was updated that consignment has reached kheda-ahmedabad-hub on 1-jun-2018 and that the expected delivery date is 04-jun-2018 to xfzn (Fertilizernagar) -23 (Attached screenshot).
            However for the last 24 hours nobody knows where the consignment is! Neither ahmedabad nor fertilizernagar seems to have received it! We have spoken repeatedly with all the intermediate hubs as well as the customer care but in vain! We are disgusted with the service of tci xps and we demand that they find our consignment!
            Jun 05, 2018
            Updated by Ashmita De
            Date-05.06.18
            DWB Number[protected] was booked on 26.05.18 from XBHA (BEHALA) for destination XFZN Fertilizernagar-23. The receiver was Indo Anushka A/C ERDA, Makarpura (attached receipt for booking 1.jpg).

            After booking, when we had repeatedly tracked the consignment online (TCI Express site) it was updated that consignment has reached KHEDA-AHMEDABAD-HUB On 1-JUN-2018 and that the expected delivery date is 04-JUN-2018 to XFZN (FERTILIZERNAGAR) -23(attached screenshot 2.jpg).

            However on the morning of 04.06.18 as we awaited the delivery of the consignment we were astounded to discover that neither Ahmedabad nor Fertilizernagar seems to have received the consignment! It seems our consignment had vanished into thin air!

            For the last 24 hours we have spoken repeatedly with all the intermediate hubs (Dankuni, Ahmedabad) as well as Kolkata (Booking Station) and Fertilizernagar (Destination) but in vain! Nobody knows where the consignment is!

            A considerable amount of money has been spent in manufacturing the consignment that has been sent through TCI. The said consignment was due for a "test" in the ERDA facilities of Vadodara on 05.06.18(today). For that also we had paid substantial advance to ERDA. It is because of TCI that I have missed that date owing to loss of money from my part.

            We are disgusted with the service of TCI and the harassment it has caused us. We demand that you trace and deliver our consignment within the next 24 hours.
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