| Address: | Chennai, Tamil Nadu, 600041 | | Website: | TCL |
Even after using stabilizer, the tcl 48" curved tv failed. When i raised the initial complaint, the customer care person told me that the product is in warranty. After a week, when i followed for the issue fix up, the customer care person mr rohit is telling, the product is out of warranty.
When i referred the initial service (Number:[protected]s) request which says the product is in warranty and now you (Rohit) are telling not in warranty.. For that mr rohit is responding that you are an educated person and you calculate the warranty months on your own. Also he mentions the person who raised initial request was terminated from the company.
He abruptly disconnected my call.
This is a pathetic response from tcl. Was this information helpful? | 
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