| Address: | Bangalore, Karnataka, 560076 | | Website: | www.tclindia.co.in |
One month back i have raised a ticket with tcl for re-installation of tv (Both removal and re-installation at my new house), you have sent your technician, who removed the tv and took 2300 rs from us, telling that 500 rs is the charge for removal and 1800 is the charge for re-installation including wall mount, but from the past one month i would have called him 20 times and every time he says he will come tomorrow or he will tell he is busy as if we don't have any work other than waiting for him.
Again from the past one week i have spoken to your customer care people multiple times, to which your people just raises a ticket and the ticket never closes. I would say i have never seen a pathetic custom support as yours. Do you really have such a big problem in reinstalling tv, if that is the case, you could have said we cannot do it, but collecting the full amount at the time of demounting and then not sending any technician for remounting is nothing less than robbery. I dont know who gave you the authority to rob people like this, request you to please send a technician for tv installation. My registered mobile number is [protected] Was this information helpful? | 
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