TCL — P2l55p2us

I had purchased the TCL P2L55P2US TV and everything was fine till couple of months. All.of a sudden we found we could not log in to Google play store and other related Google product. So contacted Seller Amazon India.happily they washed their hand saying the TVbis out of warranty. Now contacted TCL call center.Their answer was since you purchased from Online the warranty is only 18 months and any service will be charged. I said this is software issue of the manufacturer and how am I responsible. They were very cool... Pay to get the things rectified or be in problem. So considering my investment on TV I agreed for charge..
Now a technician comes to my home and say you need to create another Google I'd and log in.. though it look funny and illogical we did that and nothing works.
Now they say, we will try to update software by USB otherwise need to change the motherboard itself.
GOD please help me and others how are fooled like me
Regards
Katti
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