TCL — Smart 43UKD TV

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This is Seetha Raju( [protected] & [protected]) from Hosur. I bought a 43 inch TCL Television in Reliance Digital in Madurai on Oct 2019.That sales person converted me to buy TCL Brand. I was hoping about buying a good brand. But Not at all. I have never seen such a poor and worst service in my life.I had an issue with my Tv. So I raised a complaint on Feb 2021. I haven't got a solution for that issue since Feb 2021. My TV has not been in operation since Feb 2021. After a few follow ups, They replaced TV, But it was not TCL. I rejected because I'm not aware of that brand. That time I was in Madurai. After that I got transferred to Hosur. Again I raised a complaint on Apr 2021. Still, I didn't get a solution from your side. Kindly check my history and look at I have done how many follow ups. Now they told me after many followups, we can replace the parts because o[censored]navailability of the Tv Stock. That's not my fault. As a brand, you maintain sufficient stocks. I couldn't accept for parts replacement. I waited such a long time. After long time how could you say like this? Tv is an entertainment product. Plz think, how could I manage with my family members while we were in lock down. I requested to speak with higher officer and I spoke with your customer care service manager.. His answer was not good for those who were suffering from your product. I'm so upset with your service and products. Not at all happy. The right place for your product is dustbin only. Please refund my money. I want to purchase something good and best products not like your products. I have no use of that TV. Plz come and pick your product and refund my money.