[Resolved]  TCL — TCL Air Conditioner Compressor problem for last 3years

Dear Sir, I had purchased an Air conditioner TCL make of 1.5 ton and since purchase the company has left INDIA and has no body to be contacted. Somehow Last year during this time after much undo I could trace one of their Customer Care Number from the Net and called them up and registered the complaint of the AC's Compressor. Since then 1.5 years have already passed and everyday I am calling the Customer Care they tell me pl. call next day, or their Mr. Jignesh is not picking up the phone and shall contact later. but nothing has happened for last 1.5 years. Self also tried to call Mr. Jignesh their CEO TCL (SPares), India, operating from Mumbai, But this guy never picks up the phone but his phone always keeps ringing. the customer care week back told that the compressor has been despatched but yesterday when I inquired when and how, give me the despatch details the Customer care is unable to provide. I contacted their Mr. Tripathy Service center of Odisha, he said that Mr. Jignesh is a lier and would have not despatched so he is making you fool and not providing the details of consignment. Now I am in a fix what to do? I want to file a consumer complaint and like to be redressed and fine Mr. Jignesh and company TCL for selling substandard Quality product without service spares. I want justice and like to have Mr. Jignesh pay my agony and pain, Charges of my Telephone bill is around Rs. 7000/- and mental tension separately. Pl. help me file this issue in consumer court and get redressed. Mr. Jignesh shoud be Court arrested and shoud be kept behind bars for luring me since 1.5 years and not getting my Air Conditioner fixed. Phone no. of Mr. Jignesh is [protected], and customer care sitting in Delhi is [protected]. Pl. track the persons and put them behind bars! Thanks, Sachin