| Address: | Tambaram sanatorium | | Website: | www.tcl.com |
This is Syed. I purchased Tv(C2 US 55") on 2019. Tv makes many fault since the day I bought. I've been hearing sound from tv. Even when it is off. I told them, but the solution TCL technicians gave me is "Leave it". Now again I registered a complaint regarding a flickering screen. The agent from customer support said I'll receive a call. I never received a call. Instead I received a message stating that a technician was trying to contact me and I failed to pick up. So the service is cancelled. I tried calling customer support again. Now the call is not successful because Saturday and Sunday no one is available. Technician avoiding customer without calling them updating information as called but no response. Such a fraud in TCL. I got proof.
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