TCS — Very poor service in all sense

Address:Ernakulam, Kerala

No network in Infopark Kochi !.. Infopark is the IT center in Kochi. It is a shame airtel 2g does not work here. I have already raised a porting request. I am recommending my friends and every one I know that use airtel to either port and not to go for any new airtel connection in Kakkanad are. I dialled *123*9# and activated data pack. No confirmation SMS for half an hour. Tried the same two more times, only to realize my balance was getting deducted everytime with no activation of the data pack. Customer service is not helpful at all. Sometimes they say I should have enabled my data raoming. I mean 'for 2g'- why should I keep data roaming on. ? And this has worked earlier. Works at times, does'nt work other time. No resolution whatsoever from customer service. There should be a portal where we can complain and get compensation. Such loot from one customer per location can make these stupid service providers rich overnight!!!
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Tata Consultancy Services
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    19%
    Complaints
    1266
    Pending
    0
    Resolved
    240
    Tata Consultancy Services Phone
    +91 79 6607 1100
    +91 80 6724 7777
    +91 80 6724 6666
    Tata Consultancy Services Address
    No 1, Near Nadigar Sangam, Habibullah Road, T Nagar, Chennai, Tamil Nadu, India - 600017
    View all Tata Consultancy Services contact information