TCS — Vodafone service withdrawn even after document verification .

Address:

Kolkata, West Bengal

This incident is dated 05.06.15 at vodafone mini store garia Kolkata . My Vodafone post paid service was converted to prepaid after much hassles. Firstly the customer support executive at (vodafone mini store Garia opp to bus stand 4 ) named Satish was rude and misbehaved with me saying he cannot convert the sim to prepaid and they are not bothered if I opt to disconnect my service . I submitted voter ID card and photographs and the got a new prepaid SIM and it worked fine after telephonic verification to 117 . Then suddenly the services was disconnected after 5 days. I have resubmitted the documents today morning at 10.20 Am and still the sim is not active after 8 hours, vodafone customer care said the documents take 2 hours to reach then via vodafone mini store. I suspect this has be done intentionally bu the vodafone mini store customer care executive. Its really disheartening that Vodafone treats its customers with such disrespect .