Team Lease — PF Transfer not possible

I was working for Teamlease from Jan 2020 to Sep 2021 for Rolls Royce client. Now i have joined other organization where i am not able to transfer my PF from teamlease trust to current UAN no. If addressed to [protected]@teamlease they say in YouTube there is a demo according to which i must do but that method is not working as some options are not present in my EPFO portal.