[Resolved]  Tekfusion Technologies — order payment done successfully but order could not be placed

Address:400093
Website:www.tekfusiontechnologies.com

Hi,

With reference to above subject & transaction id tk12510, i would like to inform you that i had faced a problem during payment for my order on www.tekfusiontechnologies.com for an amount of 1738/- inr on 11/11/2017. Mode of payment that i chose was through upi. First attempt of payment got cancelled due to some technical reasons of bank, so i re-tried paying through upi. For the second time the payment was successful and the amount got debited from my account. After this when i returned to the page of tekfusion technologies it showed payment declined due to unauthencation from bank.

I have received a confirmation from payment gateway that the transaction was successful and the amount has been credited to the receiving bank.

I request to tekfusion teknologies to kindly authenticate my transaction and issue me the order as soon as possible to the below given address.
Or else kindly refund the amount of 1738/- inr to the earliest.
Items in order are
1. One tekfusion twinwoofers m2.0
2. One pair of kingtips.

Following are attached are screen shots of transaction details of successful and unsuccessful payments. Please do the needful.

Thanks and regards
Vishal rathod
+91 [protected]
Address:- flat no. 12, bldg no r13, mmrda colony, poonam nagar, near pmgp bus stop
Andheri east mumbai 400093
+4 photos
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Feb 1, 2018
Complaint marked as Resolved 
Tekfusion Technologies customer support has been notified about the posted complaint.
Verified Support
Dec 20, 2017
Tekfusion Technologies Customer Care's response
Apologies for the inconvenience. We advice you to kindly send us your order ID to [protected]@tekfusiontechnologies.com so that we can help you further. All our emails will be attended to within 24 to 48 hours. Your patience is highly appreciated. 

If your issue is resolved, please mark this issue resolved. We are looking for happy customers. 

Ravindra - Tekfusion India Support
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