Tekfusion Technologies Complaints & Reviews

Hi,

The left side, speaker side of the earphone is not working and the earphones are still under warranty. So i would like a replacement for the earphone or a refund at the earliest.
I have tried reaching the customer care number multiple time but it says the number is not available. And none of the website links are opening.
Please resolve this issue at the earliest and replace the earphones with new ones as soon as possible. If that is not possible i would like a refund for the product
Please respond as soon as possible

Hi,

I purchased tekfusion twinwoofers last year in may but now the side with the mic has stopped working. I sent a mail to them but it is not being delivered. Alos i am trying to open their site but it is not opening. Please advice me how to proceed further. My earphones are still under warranty.

Regards,
Sandeep suyal

Dear sir,

I have purchased a earphone twinwoofer M2 on jan 2018 from paytm mall app. Now its one sided sound not coming. There is no wire cracking or any damage. It stopped in while working. Please suggest for replacement and repair for the same under warranty.

I also make a request on your site before 5-6 days. But I can't recieve any response for your side.

I really love its sound. Please give me solution how it converts in working condition.

Hope!! You can't make your valuable customer disappointed.

Balwant Verma

The left side speaker in my tekfusion twinwoofer m2.0 stopped working. I have raised a warranty claim on tekfusion websites more than a month ago. Almost dropped 4 mails, still no reply. Now im regretting buying this product. Seriously its worst customer service ever.
If your not ensuring a good customer service and resolution of issues then why the hell you are operating in different countries, stick to yours only.

I had purchased a set of earphones from the official website of tekfusion technologies on 20 april. It got delivered to me on 25 april

On 1st use itself i found them to be defective (Left side speaker not working). Only the right side is working. Since then i have emailed them regarding the issue twice but there is no response from the support team.

Then i raised warranty claim in their website thrice but still there is no answer from them till date.

They do not even have any contact number to talk to nor do they reply to any emails of customer. Now i am left with the defective pair of earphones.

Kindly help to either replace or refund the money i spent.

I have sent my earphones for replacement (Purchase order no. - tk10531) months ago. I got an email that the product has been received and i will be informed about the status further but ever since that there has been no response. I have emailed multiple times to follow up but no one responds to emails. I need my earphones back at the earliest possible. And i will never recommend tekfusion to anyone cause my experience has been really bad. I have purchased 2 versions of twinwoofers and both have stopped working.

I ordered tekfusion twinwoofer earphones from their official website, they sent me terrible earphones with very bad sound quality. I have contacted the company via mail 3 times now still nobody is responding. I called them yesterday, nobody was picking up the phone. I feel like i have been robbed of my money. Terrible company, don't ever buy any of their products

I ordered my tekfussion m2 headphones from tekfussion website and paid 1599/- through net banking, but i haven't received product till 29dec 2017 so i mailed tekfussion customer care for this, they provide me a link in which product tracking is shown that my product is received at baroda gujarat,
http://www.shreetirupaticourier.net/Frm_DocTrack.aspx?docno=[protected]&Tmp=[pro...⇄
I ordered product at bhopal and they deliver at baroda, i complaint against this and they guarantee me they deliver product within 48hr but till now i haven't received it, i mailed them for refund but they are not answering my mail, please help me for getting my money back.

I orderd a pair of tekfusion twinwoofer m2 with order no tk12692 payment was complete got notification of money getting deducted from account but still order is pending, mode of payment was upi, i have sent mails to the email address provided by the company but have't got any reply neither i have any notification regarding order by sms or email, the phone no i got from google i not working... Please help me with this..

Since the last 2 months this stupid company has been fooling me that my ear phones are with them but they happily returned them to my mail and then it came back to me after one month,

They have been trying to play the fool with me, i bought these earphones in january 2017 and they have written in their last mail that they have discontinued these earphones and they will not provide me any warranty?

What the hell? Is this the kind of service this company provides? My problem was that the audio is not clear as before so they can do the required easily as the product is still under warranty and i sent my product on october 4th to them and this is what they pronounce after one month

I did tell them in my last email that i am going to complain against this company, there are no service centers and forget about that, even the phone doesn't work!
You all are thief's and u stole my hard earned money!

Make in india? Modi needs to know that his fellow indian companies are thief's and so it's better to buy foreign stuff, atleast they don't behave like this

I will get my service no matter what! And i[censored] are man of your words then do it!"

Now you'll have come up with a new idea of giving me a discount on a # product? The ecofers sound worse than the twinwoofers, and this company offered me just a 30%off discount?? Like how does the warranty matter then?? What do u mean to say by warranty? I think it's time to take all this to the next level, well it's too much now, i asked them to give me a better offer on the twinwoofers 2nd version inspite of knowing that my product is still covered under warranty, but they seem to take my case as a casual stupid customer, they took me for granted, now i want to get my earphones like in whichever way u want, i[censored] don't have twinwoofers 1st version then i want the 2nd version but tmy product is under warranty so i will now go against u and i'm giving u 3 days in order to resolve all this, or i'm taking all to the next level.

Email: [protected]@gmail.com

Since the last 2 months this stupid company has been fooling me that my ear phones are with them but they happily returned them to my mail and then it came back to me after one month,

They have been trying to play the fool with me, i bought these earphones in january 2017 and they have written in their last mail that they have discontinued these earphones and they will not provide me any warranty?

What the hell? Is this the kind of service this company provides? My problem was that the audio is not clear as before so they can do the required easily as the product is still under warranty and i sent my product on october 4th to them and this is what they pronounce after one month

I did tell them in my last email that i am going to complain against this company, there are no service centers and forget about that, even the phone doesn't work!
You all are thief's and u stole my hard earned money!

Make in india? Modi needs to know that his fellow indian companies are thief's and so it's better to buy foreign stuff, atleast they don't behave like this

I will get my service no matter what! And i[censored] are man of your words then do it!

Email: [protected]@gmail.com
Phone:[protected]

Hi,

With reference to above subject & transaction id tk12510, i would like to inform you that i had faced a problem during payment for my order on www.tekfusiontechnologies.com for an amount of 1738/- inr on 11/11/2017. Mode of payment that i chose was through upi. First attempt of payment got cancelled due to some technical reasons of bank, so i re-tried paying through upi. For the second time the payment was successful and the amount got debited from my account. After this when i returned to the page of tekfusion technologies it showed payment declined due to unauthencation from bank.

I have received a confirmation from payment gateway that the transaction was successful and the amount has been credited to the receiving bank.

I request to tekfusion teknologies to kindly authenticate my transaction and issue me the order as soon as possible to the below given address.
Or else kindly refund the amount of 1738/- inr to the earliest.
Items in order are
1. One tekfusion twinwoofers m2.0
2. One pair of kingtips.

Following are attached are screen shots of transaction details of successful and unsuccessful payments. Please do the needful.

Thanks and regards
Vishal rathod
+91 [protected]
Address:- flat no. 12, bldg no r13, mmrda colony, poonam nagar, near pmgp bus stop
Andheri east mumbai 400093

I have ordered for twinwwofers m.2 earphones on 6th november 2017 through netbanking, but i haven't received any message or mail regarding the confirmation of the product and there is no option to call customer care service in the website, i am little worried about the money that i have paid. I want to know whether they will deliver the product to me or not.

I ordered a headphone from tekfusion website on 31st october but the order is still in pending status and havent recevied any email or sms notification regarding the same.
I tried to contact the service support and also send an email to the support but still awaiting response from them.
Would request to kindly look into the matter and resolve.
Thank you in advance

Hi team,
I had ordered tekfusion twinwoofer m2 earphone on 28th september debiting 2, 199 rs. I haven't received the product yet. Neither there is email notification nor shipment status. I am unable to login using my account. Its been 9 days now,
There was no response from customer service too
Please take action accordingly and help me received my product

Please provide me as much as help as possible and I need this problem solved for free because by Headphones are under warranty and therefore they should be replaced or repaired for free! This is my opinion. The quality of the headphone is very good but I was afraid to complain you about this problem when it took place but I need to tell you that this problem has took place and please help me solve it as fast as possible

Headphone is not working properly and giving problem every time when I'm trying to connect my phone or laptop but it could not connect to laptop and any phone And that's why I'm raising my complaint to you to help me out from this situation. I'm claiming for warranty and it's been only 4 month that i bought from Flipkart and i never used headphone until i need.

Trying to contact from December 2015
Bt no effective response even snap deal also didn't know...
No idea how can contact

I had ordered tekfusion twinwoofers black chrome earphones a month ago on paytm, the right side earphone comparatively has very less volume and bass as compared to left one, i have been trying to call up and email tekfusion about the product but i haven't received any response and no either way to contact them as well, the phone doesn't even ring too.. Need to get the same replaced as it's not working as it should.
Contact me over [protected]@gmail.com

I had bought tekfusion - twinwoofers in-ear headphones from flipkart and was very satisfied with it but strangely when i plugged in my earphones this morning they sounded strange but when i apply pressure on the jack's work it works just fine. Sir please consider my request and please replace these earphone the details of the product are mentioned below.
Order id: od[protected] item)
Seller: excelenterprising
Order date: 19 july, 2015 12:55 pm
Amount paid: rs. 1449 through cash on delivery
Warrenty =1year.