Since the last 2 months this stupid company has been fooling me that my ear phones are with them but they happily returned them to my mail and then it came back to me after one month,
They have been trying to play the fool with me, i bought these earphones in january 2017 and they have written in their last mail that they have discontinued these earphones and they will not provide me any warranty?
What the hell? Is this the kind of service this company provides? My problem was that the audio is not clear as before so they can do the required easily as the product is still under warranty and i sent my product on october 4th to them and this is what they pronounce after one month
I did tell them in my last email that i am going to complain against this company, there are no service centers and forget about that, even the phone doesn't work!
You all are thief's and u stole my hard earned money!
Make in india? Modi needs to know that his fellow indian companies are thief's and so it's better to buy foreign stuff, atleast they don't behave like this
I will get my service no matter what! And i[censored] are man of your words then do it!"
Now you'll have come up with a new idea of giving me a discount on a # product? The ecofers sound worse than the twinwoofers, and this company offered me just a 30%off discount?? Like how does the warranty matter then?? What do u mean to say by warranty? I think it's time to take all this to the next level, well it's too much now, i asked them to give me a better offer on the twinwoofers 2nd version inspite of knowing that my product is still covered under warranty, but they seem to take my case as a casual stupid customer, they took me for granted, now i want to get my earphones like in whichever way u want, i[censored] don't have twinwoofers 1st version then i want the 2nd version but tmy product is under warranty so i will now go against u and i'm giving u 3 days in order to resolve all this, or i'm taking all to the next level.
Tekfusion Technologies customer support has been notified about the posted complaint.
Dec 20, 2017Tekfusion Technologies Customer Care's response
Apologies for the inconvenience. We advice you to kindly send us your order ID to [protected]@tekfusiontechnologies.com so that we can help you further. All our emails will be attended to within 24 to 48 hours. Your patience is highly appreciated.
If your issue is resolved, please mark this issue resolved. We are looking for happy customers.
Ravindra - Tekfusion India Support