| Address: | Thane, Maharashtra, 400604 | | Website: | www.hbnindia.com |
Hbn india - beware of this teleshopping company (Formerly telebrands). Buy at your own risk!!! They send defective, fake items and charge hefty delivery charges and ask you to courier it back at your own cost for a replacement which takes several weeks or more after multiple followups by phone / email. They don't quite respond to emails. Their usp "as seen on tv" is a complete deception deliberately to lure customers and what you see on their website and what you finally receive may be totally different - defective too! I had a very bad experience with them buying a go duster which is supposedly their hot selling item. Their website videos say they give 3 brushes with a hanging stand. What i received was one single brush without any stand, and a completely defective item which just didn't work. I had to spend rs 300 to send it back to their warehouse and they said they would send a replacement which i refused and preferred to have any other item on their website instead as i knew they would send the same defective fake piece. My nightmare continued after that where they would just keep telling i would get the replacement but would never confirm the date of delivery. It took them more than a month after so many phone calls and emails including messages sent to their owners (None responded) to have them send a nicer dicer which also turned out to be defective - the jars were cracked. So all in all, this company doesn't deserve to do business with their substandard quality of items and poor customer services. As an avid online shopper, i buy most items from the present day popular ones. I made a mistake ordering their flagship item go duster from these guys. No wonder other e-com sites have destroyed their business. You can see the multitude of complaints / horror stories about these guys on different complaint forums which i read much later. Lesson learnt!!! Was this information helpful? | 
