Telebrands India — Jointex Butterfly return back

i have purchase the above items on mar-2015. after 15 days use, i call to the company for return back the items because this was not useful for me. they give me complaint no. 7067546, but after so many call telepbrand reprsentor pick the phone and told that ur draft is ready but the signotory is not coming the company from last one month. totally sock and surprised. my invoice no. 117544. i m also complaing on consumer court.