Telebrands India — Money refund not received

Address:	New Delhi, Delhi, 110053
Website:	www.telebrandsindia.com

I ordered a product "multi gym fat blaster" which i didn't get after one month so i asked for my amount to be refunded. I did the payment through debit card in advance. but even after one month since i asked for my refund there is no satisfying response from customer care.I have submitted my "payment id" on company's customer support mail id but no action was taken since three weeks. The amount was 10, 000.