Telebrands India — Nicer dicer plus

roshanfatima

from Mulki, Karnataka

Address:	Thane, Maharashtra
Website:	www.telebrandsindia.com

I had ordered nicer dicer plus after watching the advertisement on t. V.

We placed the order on the telephone no. [protected]. The lady very sweetly said that if we are not satisfied, they will do the cashback within 15 days. It costed us rs.2000/.

Finally, when it arrived, to our dismay, it turned out to be a wrong product.
They sent us the basic model nicer dicer rather than the nicerdicer 'plus' that we had ordered.

When we called them, they casually asked us to send it back to the company at mumbai / thane at our own cost. The customer care people were not even responding properly.

It appeared as if its a very routine thing for them. They simply asked us to take pictures of the product and send them as if they don't know what they have sent us!!!

Then nothing happened. Neither they sent the right product nor gave the money back!!!

This was the first time we had ordered any thing from telebrands and it was an extremely bad experience.

When i checked their website, the price of nicer dicer plus is shown as only rs.999/-.

To our surprise, we later discovered that an identical product was available from amezon at just rs.380/-.

Even my neighbor told me that they have also been cheated by telebrands!!!

Then i found hundreds of complaints againt them on the net.

I think this is how they are surviving by cheating each and every customer.
They should not go scot free!!!

They should be punished!!!

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Comments

arcadio

from Shimoga, Karnataka

I have received your product Sauna Solution Belt but, when i try to used it is not working, the power supply indicator is not lighted up.

bhalchandra kulthe

from Mundi, Madhya Pradesh

Today on 3 march 2017received order by
AWB I[protected] Tiger fittness machine.

order. no 3662871 for Rs.8711.

Tiger machine in completly damage condition. box and outer rapping not damage at all but machin inside is completely damage. Means they cheted the customer.and pacjage already damage product inside. Need return on immediate basis.

Order given on 29 jan. And delivery given on 3 March was too late against expected within 7/8 days.

Vegetable cuttter received MRP told on phone was 5000 to 6000 but on MRP return on box was 1999.Rs basic model of nicer dicer cutter send to us. this was not as per customer expectation.
1 pyramid box size about 50mmx50mm send cost about 500 Rs send to me without any discussion at the time of order but it is completely damage.
How it is possible that packaging box is without damage and parts inside box are damage. Means they are sending purposely damage product to customer.
Now they told to send all item return at my own cost... it's very disgusting..where customer is always in risk side. Forcefully asking for return parts as company policy... customer don't have any guarantee whether they will give new product defect free or cashback...