[Resolved]  Telebrands India — Product ordered not delivered within the promised time

Address:

Mumbai City, Maharashtra

I ordered the massage sauna belt on the 6th of october 2014. As promised by the sales lady that the product will be deliverd within 7 days of placing the order. As told by the lady that if payment is made by credit card the belt would cost me Rs 4400 orelse if payment is by cash on delivery it would b 4800. So I decide to make the payment by credit card and gave my credit card number. The lady told me that i will get the debit 2 days before the the delivery of the product . I got the debit on the 17th of october but the product has not still been deliverd. Aftet calling for numerous times on the customer care number the product has still not been received by me. False promises are being made that the product wil arrive in 2 to 3 days. I have been following up almost every day . The customer care people are not willing to give me their names also and on asking the resson they are blaming it on the company policy, . Its almost a month since i placed the order for a product that was promised to be deliverd within 7 days.