Telebrands India — Receipt of defective product and poor response of customer care department

Address:Vadodara, Gujarat, 390019
Website:www.telebrandsindia.com

Dear Sir/ Mam
I am in receipt of a defective product from Telebrands, plot- A 168, Road #25, Wagle State, Thane-604,
Details Of Product are as under-
COMMODITY CODE- 1ANL55
INVOICE NO.- V[protected]
ORDER NO.- M2126746
REGISTERED MOBILE NO.- [protected] / [protected]

I placed my order for a "5-in-1 AIR SOFA" on[protected], and received on[protected]. On unpacking the product, it was found defective. It has a cut in divider and it can not hold air for even 30minutes and even product was not as same as ordered.
Your Customer Care Executive are not attending our telephonic calls, however at time of booking, we were assurred of attending any complain of product will be attended at my residence, and it will be replaced if required.
But no such favour is done.
You are requested to intervene, immediately. Otherwise I dont have any option, except to knock the door of Honourable Court.

Advocate Neeraj Kaushik
E-503, Kanha Landmark,
Ajwa Road,
Vadodara, Gujarat (390019)
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    Telebrands India Phone
    +91 22 4098 9529
    Telebrands India Address
    Plot No. A-168, , Road No.25, , Wagle Estate,, Thane, Maharashtra, India - 400604
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