Telebrands India — some item miss in order

Address:

Kolkata, West Bengal

Sir/madam. I have booked master blaster.but when I received the order, there is two item is not there.One is knot faster and other is elastic rope, one the next date of receiving, I called to customer care on [protected] and 730 regarding this issue, and lodge complain, they told me that this item will be send to you.but till date I did not get this.not only this, when we called them and asking about the complain, ther simply disconnect the phone line without giving any answer I have called 100 times but did not get any response.telebrands can check the call details.I feel that I am cheated.I am one of very old customer of telebrands.nd I also want to return the product.I also want to mention you that when I booked the item 3 month ago, then elastic rope is free gift on the adv on tv.but when got this, this item is not available.my order no is.2912922. Phone no.[protected]