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TeleChoice / TChoice.co.in Complaints & Reviews

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Last updated Mar 2, 2017
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TeleChoice / TChoice.co.in Head Office Address

246, 17th St, Ashtalakshmi Nagar, Porur
Chennai
Chennai District
Tamil Nadu
India
600116

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TeleChoice / TChoice.co.in reviews & complaints(11)

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Address:600116
Website:www.tchoice.co.in

I purchased roti maker on tele choice but it is not use full for prepare roties.They showed many adsds in that the roti was good but in use it was not good .The roties were hard they are not usefull to eat.
They cheated us so we want the justice.
so, please help us.

My Address:
G.Srinivasarao
F.no:202, kasthurigrand
Near vijayalakshmi Theater
kankipadu
[protected]
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    Address:600041
    Website:telechoice

    We bought Insta Mop from telechoice in the month of July. We have used this product around 4 to 6 times from the date of purchase. we feel the product is good.

    Since the mop stick is not functioning properly we called customer support for service. They agreed to provide service. But no one have turned till date even after so many calls made every day. Either they do not attend phone calls or they use tell " we come today for service". At last we got fed up and taught to log complaint through y our website.

    Product: Insta Mop with Vegitable cutter
    Customer support Phone:[protected] ext. 57
    Address: Astalakshmi Nagar, Porur, Chennai, Tamil Nadu
    Name of the Customer support person: karthik

    we are awaiting for your quick response.
    Sep 10, 2016
    Updated by subathra r
    We bought Insta Mop from telechoice in the month of July. We have used this product around 4 to 6 times from the date of purchase. we feel the product is good.

    Since the mop stick is not functioning properly we called customer support for service. They agreed to provide service. But no one have turned till date even after so many calls made every day. Either they do not attend phone calls or they use tell " we come today for service". At last we got fed up and taught to log complaint through y our website.

    Product: Insta Mop with Vegitable cutter
    Customer support Phone:[protected] ext. 57
    Address: Astalakshmi Nagar, Porur, Chennai, Tamil Nadu
    Name of the Customer support person: karthik

    we are awaiting for your quick response.
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      Address:Hyderabad, Andhra Pradesh, 500039
      Website:www.tchoice.co.in

      On November 6th 2015 we have ordered for vegetable & fruit cutter from tele choice Invoice no: 62733 for amount of Rs. 2700 by seeing the advertisement in the TV and ordered the product
      what we saw in TV add is complete different from the product which we received
      and blades of the vegetable cutter is not at all working the veggies are no able to cut
      we are contacting the tele choice from the date we received the order on contact numbers [protected] but no response and they give excuses stats that the executives are not available
      finally we communicated on 11/02/2016 and i spoke to them they promised us to send the blades once again and they suggested to see the video which they sent from there whatsapp number [protected] it videos which they sent and the add we saw is different
      tele choice is doing the fraud business selling customer 2700rs product in which the actual product in market is not even 200rs
      and the product warranty was for 3months but there is no response from the tele choice and the free product which we received was carbon steel cookware set which is for no use the cookware is no good quality
      we need the amount to be refunded
      till date we are contact them but there is no response fraud tele choice
      +1 photos
      Worst and rude customer care executive ever dealed with.
      no one will have any interest in product i[censored] people treat your customer in such manner.
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        Address:Chennai, Tamil Nadu
        Website:www.telechoice.co.in

        Hi,
        I purchased Thermoshaper worth Rs
        2500.I made a great mistek by choosing this product in telechoice.They delivered this in Cary bag..no proper Cover and no sealing.How can we trust this is a new product?.LCustomer care is too poor they are not able to handle a single complaint, simply they are going to office and time passing..I had made a complaint to take back this rubbish product and give back my money or exchange with other item.finally we customers are looser .we spread these things to all of ours nearby neighbors and upload this in Facebook, twitter and in all social medias.so take this as feedback and work on it. If it is not done I ll mention all the agents name with whom I talked past 2 days
        Hi sir, I am booking vegetables cater today morning, that product cancelled please, I am going to Chennai and my family numbers also please cancelled
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          Address:Warangal, Andhra Pradesh, 506003
          Website:www.tchoice.in.com

          It is duplicate and take it retain back to u thats invoice number:64640. From:warangal, bhavani nagar H.NO:25-8-10/1 kazipet.
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            Address:600113
            Website:Tele choice

            I purchased the veg & fruits cutter on[protected], the next day we tried to cut the vegetable one blade of the cutter got twisted(bend) when pressed the top lid, and also the carbon steel cookwre set they provided along the cutter ( total Value Rs. 2700/) is sub standard, they have spray the black paint coating on the poor steel cookware set, which is of v.v.v. poor qlty.
            I made a mistake, not seeing the quality personally, don't judge the products by seeing ad in TV. I request, friends not to purchase any goods without seeing personally,
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              The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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              Address:Bangalore, Karnataka

              My self Nagi Reddy Veena ..recently i had purchased visitable cuter from tele choice .my invoice number is :50264 Date :22-June-2015...just opened that product next to cut onions ..first time blade one broken and same day my wife try to cut onion second bald broken ..she was try to remove onion from blade by that time her finger got cut..that i called to tele choice i given complaint as your product is not good it broken ..they said we will send new blades but till now i don't get any blade i was keep on calling you people but there is no proper response ..since i was waiting from 24-june-2015 to till date...today i got prostrated then called again to number "[protected] and [protected]" that guys pick the call then they will cut the call ..today i had called nearly 45 to 50 time...because of you people my time waste, money waste and my wife got injured ...i have all the proves .kindly check the following attachment..now tell me what should i do?????
              +5 photos
              Sep 28, 2015
              Complaint marked as Resolved 
              I have got the Immediate Response From Tele choice and telechoice complaint Department has solved my issue and changed my Product. I got the cal from number 044-60500059. Thank You Tele choice for solving my complaint.
              TeleChoice / TChoice.co.in customer support has been notified about the posted complaint.
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                I bought manipol body massager on 1 feb 2014 with 6 months warranty the protuct get broken with in two months, they gauranted me that it is made of good plastic and will never break soon . its cost is 4000 though many other company products are available even for rs 1000. I trusted it and i bought . they cheated me with false promise and very poor custemer service . they never respond proper
                Aug 14, 2020
                Complaint marked as Resolved 
                Hi,

                We have booked tele choice body massanger worth rs-3000/ and we transferred the money via their hdfc bank account .But we couldn't get the massager till today, they are really cheated me after received my money .Many time we have contacted their customer service and tried to a particular number they have provided before me sending the money.My payment details are given below ... So don't book any one to get their products ... Really cheated ...Not genune business.I am attaching the payment proof ...

                Bank name -hdfc
                Account number - [protected]
                Payment date -25/10/2014
                Name -nirmala
                My phone number is -[protected]


                Thanks
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                  Address:Chennai, Tamil Nadu

                  I purchased a Juicer from Telechoice after they called me everyday and troubled me to buy immediately. Their long ads in TV show how excellent the juicer works. But the product they delivered is DUPLICATE!!! It is a replica of the original foreign product and these duplicates are being sold for 270 rupees in Parrys. If you want to see how bad it is before buying, please go to Parrys and have a look. Telechoice is selling this juicer for 5000 rupees!!! For example: The TV shows that the juicer can be fixed firmly to the table by attaching an Iron rod to the table and the juicer will not topple down. But the product they gave me does not have this at all, it has a very cheap rubber pad bottom which they claim will stick to the table. But it doesn't work. Everytime I turn the handle the juicer falls down. It is extremely difficult to make juice from this duplicate product. Similarly, all the other parts of the item are duplicated and don't work. Guys, please don't ever purchase from Telechoice in Porur, Chennai. I have had a very very bad experience with them and I realised what a fool I was to do this. I wanted to replace this and I have been calling them for the last 3 months everyday! They have all become familiar with my name and complaint that they simply lie to me and disconnect the phone. While forcing me to buy the product they promised me that it has 6 months warranty and they will immediately provide customer service. But for the last 3 months not a single person called me back to help me, not even once! Even their team leader Dinesh is a completely inefficient employee who is not at all fit for this job! He too disconnected the phone several times and never bothered to call back. Imagine calling them daily for 3 months and nobody responds and simple disconnects your call! This is how Dinesh manages complaints and also this is what he trains his staff members to do! I went through mental torchure when I realised how they are troubling and cheating me. There is no value for money and you will become a laughing stock among their staff members if you buy items from Telechoice. All the staff members including Dinesh treated me very badly. They are like a bunch o[censored]seless monkeys sitting in an air conditioned room, having jolly talks with colleagues, and making lots of money from innocent people like me. Im sure they have cheated lots of innocent housewives and hard-working people and are unable to manage their complaints now because it is very easy to see that the products are duplicates. Even a child can tell correctly that it is a duplicate. Not only the juicer, they are selling duplicate hair style dryer, fruit juice mixer, health drink powder, treadmill/exercise machines, etc. Please please don't buy health drink powder or any eatables from Telechoice as God only knows what rubbish they are made of and may cause severe damage to your health! Please don't take the risk with Telechoice Chennai. Please always buy exercise machines and other appliances from branded companies. The are slightly costly but they give original products and excellent service. Telechoice products are too costly and their products are duplicate and don't work and also their customer service is PATHETIC! I don't want anyone else to struggle like me. My money is gone for a waste and also my time and energy and phone bill has increased. I will never repeat this mistake again as Telechoice taught me a good lesson. All my friends and colleagues know that I bought a product from Telechoice. The ads are very attractive. They have all asked me about Telechoice and I am advising them not to buy from them, NEVER TO! If anyone else has experienced similar problems, please post your comments here! Only then people will become aware of how these small companies are cheating public and become rich. Please spread awareness. This is a cunning world made of liars and immature people like Dinesh, Kumar, Karunakaran, Nandinee, Anita, Ramesh Suresh, etc.They think we can't do anything to them after suffering so much and they behave with a rude attitude. If you let other people know about these cheats, then you are doing good for others.
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                    Address:Chennai, Tamil Nadu

                    Telechoice is a small company that purchases cheap goods for 200 Rs. or 300 Rs. and advitersies them on local TV channels for 5000Rs. The phone numbers are [protected] and [protected]. The Team leader is Dinesh who handles a set of people who are trained to sell these products for high prices, force the customers, continuously call the customers and torchure them into buying the product. A few of these people are Nandinee, Anita, Karunakaran, Ramesh, Siva, Suresh, etc. They promise that these products are authentic and imported. I was fooled in January 2014 and forced to purchase a Juicer. But the product they delivered to my home was very different. All the parts of the juicer were different and weak and un-usable. It was very very difficult to get juice out of it, but the TV ads show the person being able to make juice very easily without much manual force. They promised that the product has 6 months warranty. But when I called to get it changed, nobody bothered to assist me or call me back. I continuously called for 2 months and they had the audacity to simply disconnect the phone line as soon as they heard my name. They warned each other about me and everyone started to disconnect as soon as I said my name. I managed to get a hold of Dinesh (team leader) who again simply promised to replace the product in one day. They never came and as I expected, Dinesh ignored my request. They are a team of jobless people who have set up a small company and the team just has a lot of fun. They even have a simple website where you can clearly see that there is no proper complaint management system Manager or Incharge person. I was on the phone line several times, they would ask me to wait and I could hear them giggle and laugh and make fun of my sufferings behind the phone. When I asked to speak to Nandinee, the person put me on hold, he asked Nandinee (who was sitting right next to him) whether she was interested in talking to me. Later he came back and told me Nandinee didnt come to office yet. They are full of lies! They are all just sitting there and having a jolly time while we struggle to catch them on phone hoping that they would assist. I advice you all, they are a bunch of irresponsible cheats trying to make money out of innocent people like myself. Most people are like this. It is up to us to ensure we don't give in to their tricks. Their address is: No 5/100, JKM Complex, 2nd Floor, Opposite Central Bank, Allapakkam Main Road, Porur, Chennai 600116.
                    hi viewers,
                    the above said comments are very very true..god grace i escaped from buying this product.. i got continuous phone calls from different persons namely sindhu, rama, etc after ordered this product.. ...The phone numbers are [protected], [protected], [protected] and etc..Please dont believe them.. i[censored] r search this website, u cannot find their address in contact us menu..:--) the above said address in first comment is correct one. i clarified that.. so people beware of telechoice fraud people..
                    Hi Chithra,

                    Thank you for your views! I am happy that you didn't get fooled into purchasing their products. If more people post comments here, then we can make everyone aware of these cheats.

                    Hi Everybody,

                    I have faced a similar problem. i have ordrered six pack care product from them . It seems the manager name is "Lavanya" she is very rude and after i complained to them about the dysfunction of the product they started to threaten and ignore me.

                    It's just a useless price of junk. When u actually start using this machine there is absolutely no pressure on the stomach/ abdominal area at all... It's like u r just sitting in swing and moving back and fro... Absolutely does not serve the purpose... Please do not buy and waste your money

                    Nicer dicer

                    These are cheat worse than burglars. I bought a micer dicer and its immediately broken and these are hardly responding to my calls and cheating. . . Cheaters cheaters cheaters
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                      Address:Chennai, Tamil Nadu

                      Hi this is Ramesh,
                      I had purchased a product called Excellent juicer and cutter from the company TELECHOICE . Name of the product was excellent but the product was very poor quality . The ad they show in television was the foreign product but after placing the order they deliver local product . When the product delivered i was in office my wife bought it form the delivery person , when i came back to home and shocked by seeing the product . i called them so many times to take the product back but they dint respond us, Especially the higher authority person called Vishal was abusing us and disconnting the call.i try to use it but it was not wroking too then why should i spend 3350 rs for buying it . I really fed up with this guys .
                      I saw this same product in parrys for 270 rs . I really suggest you all to dont buy any kind of product from the company TELECHOICE.
                      I desided to register a complaint in consumer court against them.
                      Aug 13, 2020
                      Complaint marked as Resolved 
                      Yes Ramesh, I agree! Apart from all the staff members I spoke to, one particular fellow started abusing me and insulting me! We don't deserve such treatment after purchasing products from them! Thank you for sharing your experience. I hope everyone reads them and avoids them. I have filed a complaint against them and I hope soon they will be put out of business!
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