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The Purple Turtles Complaints & Reviews

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Updated: Nov 26, 2022
Complaints 5
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The Purple Turtles reviews & complaints(5)

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Address: Nanded

Excess of people without reservation was seated in the bus infront of driver or inside and huge amount of money taken from them. I observed the bus was Pune to basmat. It's also related to people safety. I kindly request to you to strictly inform to driver for not allowing single person without reservation. And take necessary action....
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Sunil kr.Sina
from Rourkela, Odisha
Sep 18, 2022
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Trouser-Turtle found of poor quality

One Turtle Trouser (size:34) was purchased on08.09.2022 from Pantaloon-South City Mall-Kolkata has quality issue (bobbles in between thighs area) after using for only 2 days. This was not expected from banded clothes manufacturers like Turtle.
The Trouser-Turtle has not been washed. Kindly suggest for your replacement policy if any. Please note that we are not from Kolkata. Mob. No.:[protected] was given during billing. A total of Rs.2,...
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M
MoGupta
Jul 14, 2022
Nov 26, 2022
This thread was updated on Nov 26, 2022
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Hanging Photo Frame

I Purchased the Photo frame (ORDER #6540) from their website.
In Online Website, The frame was looking good and worth Rs 719/
When I received the product immediately I felt this is not even worth Rs 100. Even road side bus station products are better.
I submitted a request to return it but the customer service never responded back. Do not buy online products from this website...
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Himabindu Chebrolu
from Powai, Maharashtra
Dec 15, 2020
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No delivering the goods instead of taking full payment

I have placed an order on 30th October n my order number is 3116. They r neither dispatching the products nor refunding the amount. They won’t pick up the calls mostly that number will be switched off. Such a horrible response from company persons. Haven’t seen such a disgusting behaviour from any of the companies felt till todate...
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Vbosman
from Mumbai, Maharashtra
Oct 19, 2015
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Refund not given

Address: Bangalore, Karnataka, 560008
Website: www.thepurpleturtles.com

I had the worst customer service experience at this store over the weekend. I bought a quilt for my bed and specifically asked if I could get a refund if it didn't fit as I've found US and India sizes to be different. They told me that as long as I kept the tag on it and came before noon the next day they would refund me the amount. I came the next day once the stored opened at 10:30 and they told me they could only give me a store credit....
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