Good! The Purple Turtles values customer feedback and works quickly to address complaints. They handle issues regularly and provide solutions, making customers feel heard and supported, however, we would recommend that The Purple Turtles step up their efforts to fully resolve all complaints 👍
Excess of people without reservation was seated in the bus infront of driver or inside and huge amount of money taken from them. I observed the bus was Pune to basmat. It's also related to people safety. I kindly request to you to strictly inform to driver for not allowing single person without reservation. And take necessary action....
One Turtle Trouser (size:34) was purchased on08.09.2022 from Pantaloon-South City Mall-Kolkata has quality issue (bobbles in between thighs area) after using for only 2 days. This was not expected from banded clothes manufacturers like Turtle.
The Trouser-Turtle has not been washed. Kindly suggest for your replacement policy if any. Please note that we are not from Kolkata. Mob. No.:[protected] was given during billing. A total of Rs.2,...
I Purchased the Photo frame (ORDER #6540) from their website.
In Online Website, The frame was looking good and worth Rs 719/
When I received the product immediately I felt this is not even worth Rs 100. Even road side bus station products are better.
I submitted a request to return it but the customer service never responded back. Do not buy online products from this website...
I have placed an order on 30th October n my order number is 3116. They r neither dispatching the products nor refunding the amount. They won’t pick up the calls mostly that number will be switched off. Such a horrible response from company persons. Haven’t seen such a disgusting behaviour from any of the companies felt till todate...
I had the worst customer service experience at this store over the weekend. I bought a quilt for my bed and specifically asked if I could get a refund if it didn't fit as I've found US and India sizes to be different. They told me that as long as I kept the tag on it and came before noon the next day they would refund me the amount. I came the next day once the stored opened at 10:30 and they told me they could only give me a store credit....