Tencent Gaming — amount deducted but payment not made

Address:Tinsukia, Assam, 786171
Website:It an gaming app PUBG

I have purchased uc in pubg mobile money got deducted but didn't get the uc. Thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 79.0 from a/c ending 0944 on 21-nov-18 at 23:20 is igaeurrmz8 & thank you for using state bank internet banking. Reference no. For times of money limited transaction of rs. 249.0 from a/c ending 0944 on 21-nov-18 at 23:17 is igaeurreh5. This was the message i got after but in game it showed payment failed so i need my refund so that i can purchase it again. Kindly look after this matter.
Thanking you.
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I have bought UC for an amount of 800rupees but I did not received the UC and my money has been deducted. Kindly refund my money. On 29 January I bought the UC but I didn't received it but money has been deducted from my bank account .

My money got debited and i purchased uc but uc not recieved 420rs..when i will got i do know no reply from tencent customer service

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