I have placed an order with tendercuts on Nov 30, 2019 for Dec 1, 9:30 am slot. It seems the delivery boy tried to contact me and couldn't able to reach me but actually I dint receive any calls. Later the customer service agent contacted me and informed me that they tried contacting me and couldn't able to reach me and now they will reinitiate the delivery. By evening 4:30, the order status got changed as delivered but I didn't receive the order..when I again chatted with customer service.. there was no proper response..then after saying that I will take this up to consumer forum..I got a call from a customer agent and they told me that the shop and delivery boy confirmed that the order is delivered..but really I didn't receive anything...they just got my confirmation that the order dint get delivered and told that they will take action but still now no replies...and they dint even refund my amount.
It was raining heavily throughout the day and I suspect they dint even tried to deliver the order
Order #[protected]
Prawn deshelled (small) - 180 INR
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