Tez — Amount deducted my account but is not credit to her account

Address:

BGR Mining & Infra Limited, Bandbahal, Belpahar

I did transfer my friend account through tez application as on 10 aug 2020, 12:35 pm and amount of 5000 rupees deducted from bank account. But now i found that medical cases still due so please check my payment invoice and take necessary action.

Thanks for regrad
Ashokreddy mallireddy